Engineer Senior Telecommunications

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Fixed term position until Jan 2027
• Full-time at 80 hours per fortnight including an ADO
• Managers and Administrative Worker Grade 4 (HS4) Classification
• Alfred Hospital location
• Staff benefits including salary packaging

The Department

The Alfred Health Digital Health Division provides support for the use and development of information and communications technology across Alfred Health. Alfred Health is one of the world leaders in its field and is extremely dependent on its information systems to support its daily operations. The organisation is very keen to be innovative and progressive in its application of technology to support the various areas of its business and in particular the patient journey.

The infrastructure comprises 8500+ workstations, and a WAN, connecting a number of hospitals, remote clinics, and multiple data centres with enterprise servers (physical and virtual). The applications range from clinical, service delivery, and administrative to commercial and business. The Digital Health Division is responsible for supporting this infrastructure and is looking for an Engineer with strong technical and management skills who is eager to develop upon their current professional knowledge base.

The Position Summary

An excellent IT opportunity is available to join a world-renowned, public health organisation, Alfred Health, in Melbourne. The purpose of this role is to maintain and support the telecommunications environment, which consists of internet, data, video, and voice networks over IP and non-IP based technologies for Alfred Health and to perform troubleshooting and management. This is a senior position within the Team. This role will assist the Telecommunications Architect with implementation of new Telecommunications technologies and become a subject matter expert for ongoing BAU support of these products. The role will also assist more junior Team members in performing their duties both as an escalation point for them and as assistance to them where a greater depth of knowledge and troubleshooting skills are required.

Skills and Qualifications Required

• Tertiary qualifications or relevant experience
• Recognised Industry Certifications or relevant work experience
• Demonstrated experience in managing a complex telecommunication environment
• Excellent analytical, problem-solving and troubleshooting skills with a commitment to providing quality system support and customer service
• Data Centre and server room operations
• Strong Technical Documentation Skills (Microsoft VISIO)
• VoIP including but not limited to:
  -Cisco Call Manager / Unity Connection / Informacast / FAX
  -Basic knowledge of Cisco voice gateways / SIP

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite staff gym (Alfred Hospital)
• Modern onsite library facilities, exclusive to Alfred Health staff
• Access to health and wellbeing incentives
• Discounted health insurance 
• Staff Car Parking (subject to availability)

Do you want to do a job that really makes a difference in people’s lives?

Then this is the job for you!

If you’d like to know more…

Please contact Rohit Arora, Team Leader, Telecommunications at r.arora@alfred.org.au

Applications close at 11.00 pm on Sunday 02 November 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au