Ward Clerk, Ward 5 East

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent position
• Part-Time hours- 12 hours per week available
• Required to work Thursday evening shift (1600-2000) and Saturday (0800-1630)
• Administrative Worker Grade 1
• Alfred location
• Great Staff Benefits

Department

Ward 5 East consists of 32 beds, servicing 4 respiratory units: Adult and Paediatric Lung Transplant, General Respiratory and Sleep Studies; Cystic Fibrosis; and Allergy and Immunology Medicine.
5 East delivers care through a multidisciplinary team approach, which is facilitated by daily ward rounds and frequent team meetings.

Position Summary

The team at The Alfred Hospital is looking for someone with excellent customer service and patient focus to join their team. You will join our dynamic and passionate team in the position of Ward Clerk located on ward 5 East- helping to care for patients and their families who have complex Respiratory conditions.

You will be responsible for the coordination of communication, patient services and clerical functions as directed by the Nurse Manager. Your goal is to promote and maintain good customer relations with patients, visitors, and other hospital staff.

Skills and Experience Required

Customer relations and excellent communication skills are essential to this role. You will ensure all patients, visitors and work colleagues and a variety of health professionals are provided with guidance and accurate information pertaining to the ward environment.

Experience with managing telephones and reception is essential. Excellent clerical and computer skills and the ability to multi-task are core skills required. Previous experience with Cerner, iPM and the electronic journey board are favourable!

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite child care services, a payroll deductible expense
• Onsite staff gym, a payroll deductible expense
• Modern onsite library facilities, exclusive to Alfred Health staff
• Access to health and wellbeing incentives
• Discounted health insurance

For enquiries regarding this role, please contact Grace O'Brien (Manager of Ward 5E) at g.o'brien@alfred.org.au

Applications close at 11 pm Thursday 25 December 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au