Receptionist/Administration

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent part time position at 30.8 hours per fortnight
• HS1 classification
• Allied Health Services – Alfred Hospital
• Great staff benefits

DEPARTMENT

Alfred Allied Health is a shared area where all allied health departments are co-located. The Departments include: Nutrition and Dietetics, Speech Pathology, Clinical Psychology and Neuro Psychology, Physiotherapy, Patient and Family Services (Social Work) and Occupational Therapy

POSITION SUMMARY

The Administrative Support and Receptionist role works closely with a diverse range of clients, carers, health professionals and external agencies across Alfred and Caulfield Hospital.

This is a multi·skilled support position that provides a clinical interface between patients/carers attending the Allied Health precinct and Allied Health staff.  The position involves the provision of professional administrative, reception, telephone and secretarial functions within Allied Health.

Duties may include, and not be limited to; provision of information to consumers, data collection and entry, assisting allied health clinicians to manage day to day appointments, fee collection, financial reconciliation, filing, and requisition/ordering of internal and external account processes. 

KEY RESPONSIBILITIES

• Reception, Telephone, Financial support
• Providing prompt and professional telephone, reception and administrative services for clients, carers, health professionals and external organisations.
• Making and managing Interpreter bookings for patients/carers.
• Screening and directing phone calls, enquiries and facsimile transmissions to appropriate services.
• Providing administration support to allied health departments.
• Maintaining reception area, display boards and ensuring up-Io-date accurate information is displayed.
• Experience reconciling petty cash, expenses and fees for hire equipment ensuring maintenance of accurate financial records.
• Supporting use of Cerner Scheduling and assist with administrative processes within the Scheduling system as required.
• Utilising Cerner Scheduling to book Interpreter appointments for patients and families
• Providing administrative support to the Occupational Therapy Driving Assessment Program specifically through management of fees payable.
• Supporting the Administration Officer and Allied Health Managers as required 

BENEFITS

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax (subject to availability)
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

For enquiries regarding this role, please contact Gemma Duffield, Acting Allied Health Manager – Speech Pathology & Language Services, g.duffield@alfred.org.au

Applications close at 11pm Thursday 25th June 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.