Ward Clerk

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent position
• Part time and full time, between 7:00am - 9:00pm (48-76 hours per fortnight, this role is available from now) 
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Located at The Alfred
• Great staff benefits!

The Department

Ward 4 East is an acute general medical ward with 40 beds that cares for patients with both acute and chronic conditions. It is a fast-paced environment which requires the ward clerk at front of house to be dynamic and able to prioritise tasks and escalate in a timely way.

The Role

Responsible for the coordination of communication, patient services and clerical functions as directed by the Nurse Manager of designated ward or department.

• Word processing (as applicable)
• Facilitate communication within the ward
• Arrange and coordinate patient services
• Clerical duties
• Promote and maintain good customer relations with patients, visitors, and other hospital personnel.
• If necessary to be away from desk area, ensure the registered nurse in charge of the ward is notified.
• Be aware of role during emergency procedures.
• Ensure patient confidentiality is maintained at all times
• Key role in ensuring communication reaches patient’s

Key Capabilities and Skills Required

• Able to work collaboratively in a range of teams
• Professionalism, diplomacy and an understanding of appropriate escalation
• Flexibility of attitude and work practices
• Able to prioritise competing demands and meet deadlines via efficient processes
• Excellent interpersonal and communication skills

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Service

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Kate Settle - k.settle@alfred.org.au

Applications close 11pm AEST, Thursday 20th August 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.