Administration Supervisor

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Heart Centre (Cardiology & Cardio-thoracic Surgery Specialist Clinics) Administration Supervisor

• Permanent Full Time, 80 Hours Per Fortnight
• Managers and Administrative Worker HS2
• Working within Cardiology and Cardiothoracic Surgery Departments within The Heart & Lung Program
• 5 Weeks Annual Leave, Monthly ADO, Salary Packaging & Novated Leasing
• Join a dynamic team providing great patient customer service

About the team

Alfred Heart Centre (Cardiology Specialist Clinics)

We assess and treat adult patients with cardiovascular diseases, including the most advanced forms of coronary, valvular, heart muscle and heart rhythm disorders. Through a wide range of outpatient clinics, investigation suites and a large inpatient service, we care for patients from our local community and across Australia. We have an extensive research and education program, for which we are known internationally.

Specialist Clinics are responsible for the delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including General Practitioners (GPs), Specialists and Clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.

About the role

An exciting opportunity for an Administration Supervisor to support the daily operation of the Cardiology and Cardiothoracic Specialist Clinics located within the Heart Centre.

Reporting to the Administration Manager, Specialist Clinics - Heart & Lung Program, this role provides day-to-day supervision of a team of approximately 11 FTE administation officers. Responsibilities include task allocation, rostering, leave cover, onboarding, payroll managment, and hands-on clerical support as required.

The role plays a key part in ensuring clinic efficiency, policy compliance, high-quality patient service, and a psychologically safe workplace in a busy, high volume clinical environemtne. This is an ideal opportunity for an experienced administrator ready to step into a formal supervisory role.

Key Responsibilities

• Provide leadership, direction and support to Heart Centre administration staff
• Coordinate rostering, leave management, onboarding, training, performance improvement and maintenance and payroll
• Support efficient clinic operations, patient flow and acheivement of access KPIs
• Ensure compliance with Bayside Health policies, procedures, privacy legislation and governance requirements
• Liaise effectively with medical, nursing, allied health and management teams to support service delivery
• Maintain clinic supplies
• Contribute to QI initiatives and ongoing review of administrative workflows
• Support a respectful, inclusive, and psychologically safe team culture

About You

You are an organised an approachable leader who thrives in a fast-paced environemtn. You bring strong communication skills, excellent critical thinking skills and the ability to balance competing priorities.

You are comfortable supporting staff with varying levels of experience, and are committed to continuous improvement, quality and safety.

Skills & Experience

  Essential

• Minimum 1 year experience in a healthcare administrative role within a high-volume, fast-paced environment (e.g. outpatient clinics, GP clinics or busy wards)
• Experience coordinating or leading the work of others (e.g. acting team leader, senior administrator) including task allocation and problem solving
• Demonstrated ability to manage competing priorities and time-critical tasks with frequent interruptions

  Desirable

• Experience communicating with a range of stakeholders, including clinical staff, patients/ customers and managers
• Exposure to performance maintenance or improvement processes
• Experience using health information systems such as iPM and Cerner.

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car (subjecf to availability) & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in the cover letter or CV.

If you have any queries regarding the role, please contact Heart & Lung Administration Manager James White, 03 9076 8876

Applications close: 11pm AEDT, Thursday 12th February 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.