HARP Case Manager (Social Worker / Occupational Therapist)

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Fixed term position until June 2026
• Full time desirable (80 hours per fortnight + monthly ADO), part time will be considered
• Social Worker Grade 2 Year 1-4 (SC21-SC24) / Occupational Therapy Grade 2 Year 1-4 (VF6-VF9)
• Alfred Health location
• Great staff benefits!

The Department

Hospital Admissions Risk Program Complex Care (HARP CC) is HIP program and in Alfred Health sits within Alfred Home - Acute and Community (HAC).The role of HARP as described by the Department of Health and Human Services (DHHS) is to “provide hospital substitution and diversion by supporting people in the community, in ambulatory settings, and in people’s homes.”  Alfred Health’s HARP Complex Care Service is comprised of a multidisciplinary workforce working in an interdisciplinary model of care.

The Role

The HARP CC Case Manager is responsible for providing short-term case management and care co-ordination to clients who have complex psychosocial issues and chronic health conditions that place them at risk of potentially avoidable hospital presentations. Case Managers work in a multidisciplinary team utilizing an interdisciplinary approach to care. On a day to day basis, the role is overseen by the relevant site based HIP Complex Care Clinicians (HIP CCC). Direct Care, including comprehensive social work assessment and clinical intervention, is delivered within the context of an individual care team for each client. Clinical interventions that require medical management are overseen by the relevant site based team and HARP registrar. The Case Manager holds a caseload of clients and works directly with the client to develop client-centered SMART goals. In collaboration with the multidisciplinary team, the CM develops a holistic approach to achieving these goals set out in the client’s care plan. Clinical interventions and case management strategies are individualised and flexible to ensure effective and efficient service delivery.

Qualifications and Experience Required

Essential

• Approved degree in Social Work or other Allied Health discipline
• Three years of experience post-qualification
• Victorian Driver's Licence
• Working with Children's Check
• Advanced skills and experience as evidenced by a demonstrated commitment to professional development

Desirable

• Postgraduate qualification
• Community experience

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

If you are interested in this position or would like any further details, please contact Erinne Wright, HARP Operational Lead on 0408 673 125.

Applications close 11pm AEDT, Wednesday 24th December 2025. 

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au