Community Services Data Support Officer

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent position
• Part time (48 hours per fortnight)
• Managers and Administrative Workers Grade 3 Level 1-5 (HS3-HS25)
• Located at Caulfield Hospital, working within a large Program in the Alfred Care Group
• This role is ideal for someone who is genuinely excellent with data, particularly Excel, who enjoys digging into data, identifying issues, and helping others understand what the data is telling them
• Great staff benefits!

The Department

Home, Acute and Community is a clinical program across Alfred Health. The program plays an integral role within Victoria’s health care system, supporting people to maximise their health, independence and functioning, and minimise long-term care needs. The Home, Acute and Community program oversees a diverse group of services promoting effective seamless care, from acute care back into the community. These services are provided in people’s homes, community centres and in hospital when indicated.

The Role

The position is responsible for ensuring data integrity across Community Services within the HAC Program, supporting the monitoring, evaluation, and ongoing development of services. This is accomplished through staying up to date with Department of Health changes to relevant dataset rules and requirements, ensuring systems are in place to detect errors in submissions and working with Community Services staff to review and correct these, as well as develop processes to improve long term accuracy of submissions.

The role contributes to building Program-wide capability through staff training and support in data entry and system use, as well as establishing sustainable education processes. The position works closely with Managers across all Community Services within the HAC Program, Alfred Care Group’s Finance, Digital Health and Clinical Performance Unit teams, and Bayside Health’s Victorian Integrated Non-Admitted Health (VINAH) Data Manager.

Key capabilities

• Ability to analyse and interpret clinical and administrative data
• Strong communication skills to explain data issues and reporting requirements to clinical and non-clinical staff
• Capability to educate and support staff in data entry and reporting processes
• Attention to detail and ability to identify data quality issues and compliance risks
• Ability to manage multiple data requests and competing priorities
• Problem-solving skills to investigate errors and recommend corrective actions
• Ability to work collaboratively with service managers, other Alfred and Government departments

Staff Benefits

• A role with real impact on community health service delivery
• A collaborative and supportive team environment
• Opportunities to contribute to service improvement at scale
• Ongoing learning and professional development within a large public health organisation
• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this role, please contact Ilana Hornung, Manager Business & Strategy Unit - i.hornung@alfred.org.au

Applications close 11pm AEDT, Sunday 1st March 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.