Student Administrator - Registered Training OrganisationHybrid

Join AGA and Make an Impact in Vocational Education

Join AGA’s RTO team and drive operational excellence through SMS/LMS administration, compliance, and stakeholder support.

Are you highly organised, detail-oriented, and passionate about delivering exceptional administrative support? Do you thrive in a collaborative environment and enjoy working with systems and processes? If so, we have two exciting 12-month maternity leave secondment opportunities within our Registered Training Organisation (RTO) team.

About AGA

AGA is one of Australia’s largest providers of employment and training services. As part of the IntoWork Group, we deliver accredited and non-accredited training, support apprentices and trainees, and provide tailored workforce solutions. Our vision is Vibrant Futures, and our values—Respect, Innovation, Collaboration, Integrity, Courage—guide everything we do.

The Opportunities

We are recruiting for two key roles that ensure the smooth operation of our RTO systems and compliance processes:

1. SMS & LMS Administrator – Operations Team

• Manage SMS/LMS processes and ensure data accuracy.
• Track attendance, process units and credit transfers.
• Set up classes and schedules.
• Provide help desk support and train staff on system use.
• Drive continuous improvement and compliance.

2. SMS Administrator – Processing Team

• Process enrolments and completions accurately.
• Maintain student records and compliance reporting.
• Collaborate with reception and admin teams.
• Deliver exceptional customer service and stakeholder support.

What We’re Looking For

• Hard Skills:
• Experience with Student Management Systems (e.g., VETtrak) and Learning Management Systems (e.g., Cloud Assess).
• Strong understanding of AQTF compliance requirements.
• Data accuracy and reporting skills.
• Soft Skills:
• Excellent communication and stakeholder engagement.
• Attention to detail and problem-solving ability.
• Adaptability and a continuous improvement mindset.
• Qualifications:
• Certificate IV in Business/Administration (highly regarded).
• Minimum 1 year experience in RTO or tertiary education administration.
• Mandatory checks: National Police Check and Working with Children Check.

Why Join Us?

• Work with a supportive team in a nationally recognised organisation.
• Gain hands-on experience with industry-leading systems.
• Access professional development and career progression opportunities.
• Be part of a culture that values innovation and collaboration.

Learning & Development Opportunities

• Deepen your knowledge of compliance and VET frameworks.
• Build technical expertise in SMS/LMS platforms.
• Develop training and coaching skills.
• Contribute to process improvement and stakeholder engagement strategies.

Apply Now

If you’re ready to make an impact and grow your career, we’d love to hear from you.

Submit your resume and cover letter outlining your relevant experience and qualifications.

Please note: Only candidates with full working rights in Australia will be considered. AGA is an equal opportunity employer and values diversity in the workplace.