Billing Administrator

We are seeking 2 Billing Administrators to join our team, responsible for processing all billing, including NDIS for Community and Employment. The successful candidate will provide assistance to the operational management team to establish well-written documentation and maintain data to support the end-to-end billing process, ensuring a smooth billing cycle and maximising revenue.

The ideal candidate for this Billing Administrator role is someone who applies a customer-centric approach in daily interactions, ensuring that customers receive quality supports, and Aruma meets its obligations and regulatory requirements.

The successful candidate will be responsible for delivering on scheduled billing activities and achieving KPIs, with a focus on efficiency and accuracy. Additionally, they will assist with all aspects of billing, including creating service bookings using the NDIS Portal and promptly extracting and processing ROSs to enable efficient cash flow.

If you have a passion for providing excellent customer service, a track record of delivering on KPIs, and experience with billing processes, we encourage you to apply for this exciting opportunity.

About you

• Relevant tertiary qualifications in a similar business context, and/ or equivalent skills and experience.
• A minimum of one year of work experience in accounting or a related field is required.
• Possess strong administrative and time management skills, demonstrating efficient work practices to manage multiple concurrent priorities.
• Showcase strong analytical and problem-solving skills, demonstrating confidence and capability in the use of IT databases and MS Office (particularly Excel).
• Exhibit excellent communication skills, with the ability to adapt communication style and use effective negotiation and conflict management skills.
• Adopt a customer-centric approach, being responsive to ad-hoc requests.
• Possess strong literacy, numeracy, and basic business acumen.
• Work calmly in a fast-paced environment.

Benefits of working with Aruma!

• Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
• Fitness Passport: Access to subsidised Gym membership
• Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
• Training: Opportunity for accredited training through our RTO
• Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.
• Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
• Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation.

Diversity & Inclusion

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

Culture

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the way they choose. Aruma is also BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent) Find out more at www.aruma.com.au

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