Important information about the role

The position reports to Principal Lawyer, Homeless Law.

Employment is full time (37.5 hours per week) 12 month fixed term.

The salary for this role is $60,965.84 per annum (plus 10.5% superannuation) with annual leave loading and generous salary packaging options.

This role will be based at our Melbourne office on level 17, 461 Bourke Street with hybrid working arrangements.

Our Team

In the face of rising levels of unmet legal need, Justice Connect designs and delivers high impact interventions to increase access to legal support and progress social justice.

Justice Connect’s Homeless Law is Victoria’s specialist free legal service for people experiencing or at risk of homelessness. We work closely with pro bono lawyers to provide intensive legal representation (including ongoing casework, negotiations, court and tribunal appearances and advice) to homeless or at-risk Victorians.

Since 2001, Homeless Law has been outreach-based and client-centred, and from 2010, we have added depth to our practice by integrating staff social workers, allowing us to holistically address clients’ legal and non-legal needs under one roof.

In addition to our integrated model of service delivery, which focuses on early intervention and preventing legal issues escalating to crisis point, we use the evidence from our direct casework to inform systemic change aimed at stopping homelessness before it starts and reducing the negative impact of the law on people experiencing homelessness.

Our ideal candidate

You'll bring to the team experience in the following areas:

Advanced skills in Microsoft Office suite, preferably including Microsoft Dynamics 365 (Dynamics) and PowerBi
Experience in managing data entry as well as data reporting to produce high quality reports.
Experience in monitoring and implementing data processes including in relation to reporting, funding requirements and service delivery
Experience in a comparable role, particularly providing high quality administrative support in a fast-paced environment
Experience working with a diverse range of clients and stakeholders, including help-seekers experiencing challenging circumstances and complex vulnerabilities

Expertise that you may have that would support our team:

Candidates will need to demonstrate commitment to Justice Connect's vision, strategy and values.

What you will achieve in the role

In this role, you’ll work to:

Provide strong administrative support to pro bono lawyers, staff lawyers, and social workers with a focus on the operation of Justice Connect’s case management platform, Dynamics.
Ensure the maintenance of accurate records and files, including gathering information about clients’ legal matters, conflict checking, recording file notes and the collation, analysis and reporting of Homeless Law’s service delivery data
Produce accurate and timely data reports in relation to funding, projects, advocacy and efficient service delivery including through supporting project evaluation-based tasks.
Play an active role in the provision of timely and professional services, so that access to the justice system is improved through pro bono legal assistance for people experiencing or at risk of homelessness
Ensure professional and timely communication by phone and email to Homeless Law’s help seekers as well as pro bono lawyers, caseworkers and other key stakeholders

A week in this role

If you were here last week, you would have:

Attend to Dynamics related tasks, including by fulfilling data requests for Homeless Law’s service delivery and project work and troubleshooting issues for pro-bono lawyers
Ensure accurate data entry across Homeless Law’s service and produce a report for a key funder on service delivery trends
Speak to multiple help seekers and their caseworkers via phone and email and conduct intake for their legal issues
Attend a daily triage meeting with other legal administrators, lawyers and PLT students to identify legal issues and ensure clients can get legal assistance through one of our pro bono legal clinics
Attend an internal meeting about the connection between our integrated legal and social work service delivery, digital innovation, law reform and advocacy work
Attend a weekly social catch-up with the team online

How to Apply

Please upload your resume and a cover letter which outlines your skills and experience that will help you achieve success in this role.

For further information contact Hannah Lewis, Principal Lawyer - Homeless Law on (03) 9021 0154

N.B. We are accepting applications on a rolling basis and will be shortlisting immediately. Applications will close once a suitable candidate has been appointed.

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