Field Delivery Manager - Thomastown

About Us

Zinfra is a leading infrastructure services provider, powering progress across Australia’s energy and utilities sectors. With over 2,000 skilled professionals along the East Coast, we deliver innovative, safe, and sustainable solutions that exceed expectations. In 2025, Zinfra was proudly appointed as AusNet’s new service delivery partner for electricity distribution network operations and maintenance across Victoria. As we expand into regional communities in the North and East of the state, we’re actively recruiting and investing in local talent to help shape a stronger, more resilient energy future. Join us as we energise Victoria—together

About the role

We’re seeking a collaborative and people-focused Delivery Manager to lead the safe and efficient delivery of our works program at our fast paced Thomastown depot. You’ll manage a diverse team of Crew Leaders & Field Staff, working with Schedulers, and Admin professionals, fostering a culture of care, accountability, and continuous improvement. With a strong focus on planning, coaching, and resource coordination, you’ll ensure we meet performance, safety, and customer expectations. This role is ideal for someone who thrives on building relationships, empowering others, and driving operational excellence through inclusive leadership and adaptive thinking.

Key Responsibilities include

• Managing the day to day operations of a fast paced depot in tandem with functional managers across .
• Supporting and developing team members through coaching, clear communication, and regular feedback to foster growth and engagement.
• Collaborating and coordinating crew resources to ensure alignment with daily and forward work programs, promoting predictable and productive workdays.
• Overseeing and validating job planning and documentation to ensure readiness and smooth field execution.
• Responding and adapting to faults and emergencies with care and urgency, ensuring timely resolution and continuous service.
• Managing and aligning resources, capacity, and auxiliary services to support effective work delivery.
• Capturing and applying field insights to improve planning, reporting, and work closure accuracy.
• Building and maintaining strong relationships with internal teams, clients, and contractors to ensure seamless communication and collaboration.
• Championing and promoting a culture of safety, wellbeing, and continuous improvement across all aspects of operations.

Ideal Candidate Summary

A supportive and strategic leader with deep experience in electrical utility operations, passionate about team development, safety, and continuous improvement. You will have thrived in similarly dynamic environments, balancing operational discipline with empathy, collaboration, and adaptability.

• Certificate III or higher in electrical utilities, power systems, or project management
• Extensive time spent in utility operations with leadership experience
• Strong understanding of Victorian electricity networks and VESI rules
• Proficient in Microsoft Office, SAP, and digital work systems
• Skilled in planning, scheduling, and fault response coordination
• Knowledgeable in HSEQ frameworks and safety legislation
• Excellent communicator with a collaborative and coaching mindset

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

We welcome applications from people with diverse backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check

Notice to Third Parties: Zinfra does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.