Smart Meter Field Technician

Who We Are

Zinfra is a leading partner in the design, build, operation and maintenance of Australia’s energy and utilities infrastructure. Delivering a $1B portfolio annually, the work we do is essential to bringing energy to our communities safely and reliably, while powering the nation’s energy transition. With a diverse workforce of more than 2,300, we expertly deliver our services across Australia.

About the role

As an AMI Field Technician (Smart Meter Technician), you’ll play a vital role in maintaining and supporting the performance of the AMI smart meter network. Your key responsibility will be to identify, investigate, diagnose, and rectify communication faults to ensure the accurate and reliable operation of smart meters across the network.

You’ll also work closely with customers and other stakeholders to gain access to metering locations, perform meter reads, and install or replace hardware as required.

Key Responsibilities include

• Attend to faulty meters to diagnose faults and track issues through to completion of works
• Identify any patterns associated with repetitive faults and proposes solutions
• Installation of external antenna’s
• Issuing work orders to external contractors
• Update of systems utilising a variety of specialist software packages
• Participate in work group meetings, site meetings, audits, and training as required

About You

The successful applicant will have worked in a similar role in a live electrical environment, have the ability to manage workload across geographically diverse data networks and have excellent communication skills in order to communicate effectively with internal &/external stakeholders.

•  Strong understanding of wireless IP communications and protocols in order to diagnose faults in wireless IP networks and working knowledge of radio communications systems
• Previous experience working with a variety of specialist software packages (i.e. UIQ, SAP, MS Suite, etc)
• Experience working around various brands of electricity meters
• Diploma or Degree in Information Systems, or equivalate.
• Australian drivers licence
• Construction Induction (white/blue) card
• ESI worker card
• Cable Provider licence with Fibre, Coax, Structured endorsements (highly desirable)
• A Grade Electrician (highly desirable)

Why you should work for us

What we do matters. Delivering safe and reliable energy makes a difference to people’s lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future.

Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace, flexible work arrangements, various leave benefits, career development pathways, a wellbeing program, and more.

We also champion equal opportunity employment with commitments to gender equity and First Nations representation. We welcome applications from people of all culturally diverse group, all ages, differing abilities, the LGBTIQ+ community, neurodiverse individuals, and those with multiple or intersecting identities.

We believe Zinfra is a great place to belong—but don’t just take our word for it; hear our team members share what working at Zinfra means to them.

Recruitment Process

During our recruitment process, you may be required to undertake pre-employment checks including pre-employment medical, reference checks and a national police check.

Notice to Third Parties: Zinfra does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.