Business Support Officer

About Us

Zinfra is a leading infrastructure services provider, powering progress across Australia’s energy and utilities sectors. With over 2,000 skilled professionals along the East Coast, we deliver innovative, safe, and sustainable solutions that exceed expectations. In 2025, Zinfra was proudly appointed as AusNet’s new service delivery partner for electricity distribution network operations and maintenance across Victoria. As we expand into regional communities in the North and East of the state, we’re actively recruiting and investing in local talent to help shape a stronger, more resilient energy future. Join us as we energise Victoria—together

About the role

Join our dynamic team in Benalla as a Business Support Officer, where you'll play a key role in ensuring smooth and compliant program administration. You'll support the depot team and broader business by managing essential administrative tasks that drive the successful delivery of our unitised works program. This role offers the opportunity to work collaboratively across departments, uphold company policies, and contribute to operational excellence. If you're detail-oriented, proactive, and thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities include

• As a stand alone Business Support Officer based in Benalla, you’ll be instrumental in driving operational excellence across our depot and broader business unit. Your day-to-day responsibilities will include:
• Processing timesheets, purchase orders, invoicing, and goods receipting to ensure smooth business operations.
• Supporting tender submissions by compiling bid documentation, schedules, and related materials.
• Assisting project delivery through creation of project files, handover documentation, and compliance records.
• Managing SAP and other systems to generate reports, maintain financial data, and support project tracking.
• Recording and maintaining key business data including asset registers, tool lists, and employee details.
• Providing cross-functional support to team members and contributing to a collaborative work environment.
• Driving business improvement initiatives through visual management reporting and performance tracking.
• Ensuring compliance by preparing and closing work orders in systems such as Upvise and SAP.
• Building strong relationships with internal teams, clients, and subcontractors to deliver exceptional service.

About You

You’re a proactive and detail-oriented professional with a passion for supporting business operations. With strong computer literacy and a collaborative mindset, you thrive in fast-paced environments and enjoy balancing multiple priorities. Your excellent communication skills and commercial awareness make you a trusted team member who’s always ready to contribute to continuous improvement and customer-focused outcomes.

Please ensure your resume highlights:

• Advanced proficiency in Microsoft Word and Excel, with SAP experience highly regarded.
• Strong attention to detail and accuracy in data entry and reporting.
• Experience communicating confidently across all levels with excellent interpersonal and relationship-building skills.
• Your ability to manage competing priorities effectively while maintaining high work standards.
• Flexibility in adapting to changing business needs and deadlines.
• Commercial acumen and a customer-focused approach to every task.

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

We welcome applications from people with diverse backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check

Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.