Business Support Officer

About the role

The Business Support Office will be responsible for providing day to day administrative, coordination, financial and reporting support for the delivery of United Energy No Go Zone (NGZ) unitised services.

The role ensures accurate management of No Go Zone applications, quotations, field work orders, invoicing and data capture in accordance with No Go Zone (NGZ) Unitised Activity requirements.

• End‑to‑end processing of applications, quotations, invoicing, purchase orders, archiving, and general back‑office administration to support business unit operations
• Review customer applications, resolve queries and liaise with NGZ Assessors, Works ready coordinators and supervisors
• Raise and manage NGZ field work orders, allocating work and coordinate scheduling of NGZ activities
• Provide SAP and system support including project setup, reporting, financial data, sales and purchase orders, and month‑end reporting across SAP, IMS, RMS, ECMS and related systems
• Maintain accurate business records (assets, tools, employee data, meeting minutes), provide backup support to team members, and support cross‑functional business needs as directed
• Build positive working relationships and contribute to a collaborative team environment

Culture & Benefits

What we do matters. Delivering safe and reliable energy makes a difference to people’s lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace designed to see you succeed in all areas of life:

• Flexible & Hybrid working arrangements
• Be recognised and rewarded through our Incentivise program
• Access to novated leasing, electric vehicle subscription options and corporate discounts on vehicle purchases
• Employee referral bonus of up to $5,000 for successful hires
• Supportive team environment with a strong depot and social culture
• 24/7 access to our Employee Assistance Program for employees and their families
• Giving Back Program – receive grants to support charities you actively volunteer with
• Access to a dedicated corporate Travel Advisor for personal travel, with exclusive rates and perks
• Exclusive discounts on optical, gym memberships, and private health insurance
• Paid parental and maternity leave

About You

You’re a proactive and detail-oriented professional with a passion for supporting business operations. With strong computer literacy and a collaborative mindset, you thrive in fast-paced environments and enjoy balancing multiple priorities. Your excellent communication skills and commercial awareness make you a trusted team member who’s always ready to contribute to continuous improvement and customer-focused outcomes.

• Proficiency in Microsoft Office, with strong capability in Excel and confidence using Word and related tools
• Experience using SAP or similar business systems at a transactional or user level (highly regarded)
• Strong attention to detail with a high level of accuracy in data entry and transactional processing

Who we are

Zinfra is a leading partner in the design, build, operation and maintenance of Australia’s energy and utilities infrastructure. Delivering over $1B portfolio annually, the work we do is essential to bringing energy to our communities safely and reliably, while powering the nation’s energy transition. With a diverse workforce of more than 2,300, we expertly deliver our services across Australia

We know Zinfra is a great place to belong—but don’t just take our word for it; hear our team members share what working at Zinfra means to them. 

We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community. If you need adjustments during the recruitment process, please let us know.

Apply today, you belong here.