Kiosk Supervisor

Hawkesbury Oasis is a vibrant community aquatic and recreation centre located in South Windsor, operated in partnership with Hawkesbury City Council and The Y NSW. More than just a gym or pool, the centre plays an important role in supporting the health, wellbeing and connection of the local community.

The centre offers a diverse mix of fitness, aquatics and community programs, including a health club, group fitness classes, personal training, swimming lessons for children and adults, squad training and aqua aerobics. Facilities include a heated indoor pool, 50m outdoor pool, group fitness studio, spa, sauna, steam room, creche and accessible amenities, making it a busy and dynamic place to work.

As part of The Y NSW, working at Hawkesbury Oasis means being part of a purpose‑driven organisation that reinvests membership fees and services back into youth and community programs. Team members are supported to make a genuine impact while building skills in customer service, fitness, aquatics and community engagement in a welcoming, values‑led environment.

🔑 What You’ll Do

• Oversee all kiosk operations — stock control, ordering, sales tracking & cash handling
• Ensure the kiosk is well‑presented, well‑stocked, efficient and profitable
• Support customer service operations and help resolve member and visitor enquiries
• Develop rosters, support staff training and set high standards for service and professionalism
• Maintain administrative tasks such as banking, filing and centre information updates
• Ensure compliance with safety, risk, and safeguarding policies (including incident and hazard reporting)

🧩 What You Bring

• Strong customer service background and experience in kiosk or retail operations
• Experience supervising or developing staff
• Confidence using point‑of‑sale systems (LINKS experience a bonus)
• A proactive, positive attitude and great communication skills

🎓 Essential Qualifications

• Current CPR Certificate
• Current First Aid Certificate
• Food Handling Certificate

Who What Y? 

The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact, and empowering young people. We operate more than 60 sites, employing over 1,000 staff across NSW to deliver enriching community programs. 

We’re committed to building a diverse, inclusive workforce that reflects the communities we serve. We welcome applicants of all genders, ages, religions, abilities, sexual orientations, and cultural backgrounds—including Aboriginal and Torres Strait Islander peoples. 

Commitment to Safeguarding 

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. We embed Safeguarding into everything that we do to make sure Children and Young People are kept safe at all times.  

Safeguarding Children | The Y