Urgent Care Centre Clinical Coordinator

Urgent Care Centre Clinical Coordinator

Permanent Part-time (0.6-0.8EFT)

About Us

We are a progressive and innovative health service and currently have a Clinical Coordinator opportunity to work within our Urgent Care Centre. With your skill and experience, you will join Yarrawonga Health and like our team deliver safe, reliable and responsive patient care. Better yet, it is also a great career move as you join a thriving organisation guided by its mission to provide and improve sustainable health and education services for our communities in partnership with them.

Situated on the heart of the Murray River, Yarrawonga Health provides acute, surgical, community and aged care support for the region. We're only a few hours from Melbourne and you'll be enjoying all the region has to offer - from wineries and snow fields to water and boating activities on the Murray River, you'll never be bored!

About the role:

The Clinical Co-Ordinator is responsible for the day to day operations of the Urgent Care Centre ensuring high quality services are provided to patient/residents within applicable financial framework, quality standards and legislative requirements.

Urgent Care provides emergency care for the Yarrawonga community. With approximately 5000 presentations per year and a widely varied patient population providing a dynamic workplace that is continuing to grow with our community.

The role provides support, vision, and leadership to successfully manage the Urgent Care Centre whilst working collaboratively with the Acute Nurse Unit Manager, Executive team to deliver their goals, the After-Hours Coordinators and their peer group

Key Accountabilities:

• Responsible for maintaining contemporary and patient focused clinical and practice standards; initiate reviews and evaluation of service delivery
• Manage and monitor patient care services to ensure they are delivered in line with YH vision and values, policies and procedures, and other legislative and regulatory requirements
• Responsible for monitoring patient documentation to ensure it meets legislative, legal and funding authority requirements and outcomes.
• Responsible for leading and implementing a patient focused service ethos
• Responsible for monitoring patient services and activities to maximise efficiency while providing safe and quality care that is tailored to each individual patient and their relatives
• Effective communication with stakeholders in a sensitive and professional manner
• Ability to be a role model in the undertaking of learning and professional development activities to ensure currency of knowledge and awareness of contemporary practice.
• Responsible for the efficiency and effective operation of all clinical systems and equipment
• Ensure a safe working environment for staff.
• Patient, relative and staff satisfaction.
• Accreditation status maintained.
• Performance Indicators within acceptable measurements.
• Compliance is demonstrated via documentation and clinical audits.
• Undertake clinical supervision and act as a role model in the provision of care
• Manages Quality, Risk and OH&S issues in accordance with appropriate YH policy
•  Instigates and actively participates in Quality Improvement Activities

Key Selection Criteria:

Essential:

• Bachelor’s Degree in Nursing or equivalent.
• Current Registration with Australian Health Practitioner Regulation Agency as a Registered Nurse, with a minimum of 3 years’ experience in Emergency/Urgent Care setting
• Effective leadership skills including highly developed skills in communication, Strong interpersonal, communication (written and oral), problem solving, conflict resolution and negotiation.
• Ability and willingness to provide direct care within scope of practice
• Experience in the supervision of student nurses, enrolled nurses and less experienced registered nurses.
• Demonstrated evidence of effectively leading staff through change
• Ability to prioritize workload and meet set timelines.
• Ability to be creative, innovative and flexible when approaching issues within the Urgent Care setting.
• Ability to lead and contribute to continuous quality improvement activities
• Evidence of a focus and a passion for high quality care

Desirable:

• Postgraduate qualifications in Emergency/Critical Care Nursing.
• Innovative skills in program delivery, particularly in relation to clinical services in a rural environment.
• Experience of financial management including budgetary control.
• Demonstrated ability to foster a workplace environment that develops staff potential.

More Information:

For more information regarding the role contact: Lisa Cogger via email on Lisa.Cogger@yh.org.au

All employment with Yarrawonga Health is subject to and conditional upon a satisfactory Police Check, NDIS Worker Screening Check and Victorian 'Employee' Working with Children's Check.

YH is committed to a diverse and inclusive workforce and follows Equal Employment Opportunity Principles. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

All healthcare workers are required to have mandatory COVID-19 vaccination and evidence of vaccination will be required prior to commencement.

Application Process:

All applications are to be submitted via Yarrawonga Health's website Yarrawonga Health Careers.

Please submit your application including a cover letter, resume, and responses to the key selection criteria found in the position description.

Please refer to the attached position description for full details of the role.

Applications close midnight Sunday 5th May 2024.

*Interviews may be conducted prior to closing date.