Receptionist

About Us

Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands - KingGee, Hard Yakka and NNT - have been in the business of delivering workwear since the late 1920's. 

We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.

We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

About the Role

We are looking a friendly and professional Receptionist to be the first point of contact for our customers and our team members alike. In this independent role, you will not only provide a pleasant front-of-house experience but take pride in managing our mail room, while helping to ensure the efficient day-to-day operation of the office.

This is an excellent opportunity for someone who takes pride in delivering a high-quality, welcoming experience for our customers and our team, while being the backbone of our mailroom, ensuring the smooth delivery and receipt of our critical product samples.

Part time position 8am – 4pm Monday to Thursday, 8am – 1pm Friday 

What you’ll be doing

Front Desk and Customer Experience 

• Welcome and assist customers and team members in a friendly and professional manner 
• Maintain a tidy, organised and inviting reception area 

Administration & Coordination 

• Management of mail room including incoming and outgoing product samples via our designated courier services  
• International mailing services – including customs declarations and documents 
• Coordination of office access passes   
• Assist with catering as required 

Office and Facilities Management 

• Work hand-in-hand with Facilities Coordinator, providing back up for when Facilities Coordinator is unavailable  
• Maintenance of showrooms and support ad hoc office coordination  
•  Ensure kitchens are stocked and well-presented 
• Order and maintain office supplies and stationery 

Who we’re looking for

At our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities:

• Strong work ethic and are committed to showing up for a team
• Openness to receive coaching and embrace self reflection and self growth
• Accountability for your actions, and emotions, and actively venture beyond your comfort zone
• Embrace innovation, take calculated risks, and inspire others to think outside the box
• Ability to build meaningful relationships, we prioritise our customers. Balancing commercial goals with customer satisfaction is key
• Ethical standards and demonstrating honesty and integrity in all interactions is fundamental to our team culture.

What we’re looking for

• Previous experience in a receptionist, facilities or front of house role – preferably dealing with daily couriers for either domestic or international mail (experience with DHL International a plus but not a requirement)
• Approachable and polite demeanour with a strong customer service focus and desire to problem solve
• Attention to detail, time management and strong organisation skills

What we offer

• The chance to join a great team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.
• A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
• A tailored career and development plan, plus reward and recognition programs. Whatever your goals we’re here to support you on that journey.
• Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.
• We Learn, a dedicated hub for all things learning and development.

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work.

You can follow us on LinkedIn or see our company careers page for more opportunities https://www.workweargroup.com.au/careers

Workwear Group is a recognised Veteran Employment Supporter we encourage you to advise us of any prior service through the recruitment process. We value the unique capabilities, leadership and lived experience veterans bring to our workforce, and we are committed to creating an environment where their skills can thrive.

​Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted. We are not seeking support for this recruitment, our inhouse recruitment have got it! Thanks