Quality and Risk CoordinatorHybrid

Quality and Risk Coordinator

Location - Brisbane, QLD

Contract - Fixed Term Full-Time

Contract duration - 01 June 2026 to 31 March 2027 (10 months)

About the Opportunity

The Quality & Risk Coordinator position supports the Quality & Risk National Manager and Business Partner to ensure that quality standards are met, and risks are effectively managed across the organisation. The position supports with the maintenance of the organisational Quality Management System, Risk Management, Governance and Workplace Health and Safety Frameworks, with a focus on compliance, continuous improvement, and risk control. The positions also support Workways to achieve and maintain applicable accreditations and other standards, supporting high quality, safe and effective service delivery; and assisting in contract (funding) compliance.

Being a Quality and Risk Coordinator involves:

• Collect and regularly engage in data that helps inform on quality, risk, service delivery, WHS and contract management processes, and provide guidance on ways of responding to areas for improvement.
• Identify and assist in the development and review of processes, looking for efficiencies and improved process experience.
• Assist with Quality and Risk planning, assurance, control, and improvement, in collaboration with all stakeholders, and in compliance with all standards under legislation, funding deeds and contracts.
• Support with the maintenance of the Workplace Health and Safety (WH&S) Framework.   
• Assist with external audit processes, including liaising with external auditors and collaborating with internal stakeholders
• Support the Quality, Risk & WH&S Team in responding to privacy requests, and Workways maintaining its obligations under the Privacy Act 2015.

About you:

• You are a skilled professional with experience in Quality, Risk, and/or Work Health and Safety within highly regulated environments.
• You have a demonstrated ability to build and maintain effective partnerships with key stakeholders, even during periods of change.
• You possess strong interpersonal skills, enabling you to establish effective working relationships, gather and interpret quality information, and support the implementation of solutions.
• You maintain up-to-date knowledge of current contract obligations and applicable Federal and State legislation to ensure compliance.
• You have highly developed written communication skills, particularly in responding to Department Program Assurance activities.
• You demonstrate strong organisational and time management skills, effectively managing competing priorities.
• You are a collaborative team member who works in alignment with the ethos and values of Workways Australia.

About us:

Workways Australia - we get people connected. We’re a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW, and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.

What we will offer you: 

• Attractive base salary, enhanced by salary packaging benefits of up to $15,900 per year
• Monthly paid Accrued Days Off (ADO)- Available for Full time employees
• Employee Assistance program including individual coaching and access for immediate family members
• Ability to obtain discounted private health insurance
• Access to lifestyle discounts through partnering organisations.
• A supportive team environment committed to making a difference in the communities we live and work in.
• Access to ongoing learning and development opportunities 

How to apply:

To apply for this position, please attach your current resume and a cover letter that addresses the key Selection Criteria listed above.

Applications close 07 May 2026 (or earlier if a suitable candidate is found)

Workways Australia Limited ACN 141 659 734.

Please note that the successful applicant will be subject to a satisfactory Police check and WWVC/WWCC/Blue Card (as required per State/Territory) as a pre-condition of employment.

Aboriginal, South Sea and Torres Strait Islanders are encouraged to apply for this position.

If you have any questions regarding the role please do not hesitate to contact us!

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples