About the team
At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business.
What you’ll be doing
Reporting to the Regional Manager, you will be responsible for managing a portfolio of claims and will work closely with key stakeholders to achieve optimal return to work and claim outcomes.
· Proactively manage a claims portfolio within legislative, self-insurance and business requirements within the NSW jurisdiction.
· This is considered a high volume / low risk portfolio, predominantly made up of non-complex injuries consisting of team members back at work regular hours requiring further medical treatment and support.
· Provide injured team members with a high level of customer service and trusted advice regarding their claims.
· Work collaboratively with key stakeholders in developing and implementing claim strategies to ensure timely and sustainable return to work, where applicable.
· Conduct claim reviews and case conferences as required.
What you’ll need
· Previous experience working within a workers compensation/insurance environment
· Strong knowledge of the current VIC or NSW Workers Compensation Legislation
· Experience in working in a fast paced environment
· Well-developed interpersonal and influencing skills
· Ability to manage multiple priorities to meet agreed deadlines
· A genuine interest and passion to learn and develop new skills
Nice to have’s
· Tertiary qualification or training in allied health
· Knowledge of the current SA, TAS or QLD Workers Compensation Legislation
About Wesfarmers
As one of Australia’s largest listed companies, we’re proud of our longstanding contribution to Australians. Wesfarmers’ achievements are deeply rooted in the desire to continually reinvent ourselves for the brands we own and operate, including leading retailers like Bunnings, Kmart, Target, Officeworks and Priceline. Our work doesn’t stop there, we operate in the industrials sector which supplies the nation with chemicals, energy and fertilisers, and industrial and safety products. And in 2022, we established OneDigital to power the Group’s data and digital growth ambitions.
Join the team at Corporate Office which provides support and advice across the Wesfarmers Group.
Our culture
We’re results focused, but we’re a business that cares. Here we are less about titles and more about everyone playing a valuable role. We provide autonomy and space with freedom to operate, quickly learning from mistakes because we know they are part of the way forward. We’re curious, open minded, and collaborative. And although we’re thought leaders, we’re humble, and willing to share knowledge and learn from one another.
We know that diversity fosters greater innovation and better customer connection, so we strive to create an inclusive and diverse work environment. This means promoting the development of our people and fostering a sense of belonging irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability.
Key Team Member Benefits
To support you at work, what you value in life and in the community, our team member benefits include:
· Fantastic career and development opportunities within your role and across a diverse range of businesses within the Group
· Convenient city location
· Modern and spacious end of trip facilities
· Supported Learning opportunities
· Paid primary carer parental leave (16 weeks) and non-primary carer parental leave (4 weeks)
· Paid leave to volunteer within the community
· Hybrid working – we balance working together with working flexibly
· A team member discount card and discounts across a range of businesses – including Bunnings, Kmart, Target, Officeworks, Clearskin Care and Kleenheat Gas
· Free OnePass membership
Next steps
If this sounds like your next career move, then combine your cover letter and resume into one document and click on the ‘Apply’ button by Friday, 10 July 2026. Please note that we may commence interviewing of candidates prior to this closing date.
We’re hiring the best and the brightest talent in Australia. Let’s start to explore the possibilities of achieving great things together.
For more information, visit our website at https://www.wesfarmers.com.au
- Published on 24 Jun 2026, 5:29 AM