Administration Assistant

The Opportunity

We are looking for an experienced administrator to provide operational and administrative support to ensure the smooth running of our Doncaster, Heatherton and Keysborough depots. This role is key to supporting our Regional and Customer Service Delivery Managers, as well as helping our drivers, cleaners, workshop teams and contractors deliver an exceptional service.

This position requires regular travel, with the successful candidate based primarily at Doncaster (three days per week), and supporting Heatherton and Keysborough (one day each per week).

What You’ll Do

• Coordinate day-to-day administration tasks including meetings, timesheets, onboarding, leave and exit forms.
• Communicate with operations teams and provide timely information by phone, email and in person.
• Maintain accurate records for meetings, personnel, lost property and contractor management.
• Support employee engagement and recognition activities, including event coordination, logistics and internal communications to drive participation.
• Assist with incident and complaint investigations, including retrieving and managing CCTV footage.
• Manage depot supplies, order equipment, and distribute uniforms.
• Support facility management and liaise with external contractors for maintenance needs.
• Provide flexible support across other tasks to ensure depot operations run smoothly.

What You’ll Bring

• Proven administration experience with the ability to confidently manage multiple competing priorities.
• Strong written and verbal communication skills, with a professional and approachable manner.
• Excellent interpersonal skills and the ability to build effective relationships with staff across all levels.
• A proactive, solutions-focused mindset with strong problem-solving capability.
• Ability to work collaboratively within a team while also taking ownership and working autonomously with confidence.
• High level of organisation with the ability to multitask effectively in a fast-paced environment.
• Proficiency in Microsoft Office and confidence learning new systems.
• Enthusiasm, adaptability, and a team-oriented approach.

About us:

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. 

How you apply:

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you are ready for an exciting career with Kinetic then click the 'Apply’ button now!