Dispatch Controller

Dispatch Controller Role

Be the Heart of Real-Time Operations!

Kinetic is looking for a proactive Dispatch Controller to join our brand-new Noosa Depot and help keep live transport operations running smoothly. In this role, you'll coordinate driver and vehicle movements, respond quickly to incidents, and play a key part in delivering safe, reliable services for our community.

We welcome candidates from a range of backgrounds—whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, customer service, or operations coordination.

If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you’ll play a key role in delivering safe and efficient services.

Key Responsibilities:

• Coordinate bus and employee operational movements, in relation to scheduled bus services and routes, and to meet requirements for maintenance, fueling and other bus and service requirements. 
•  Assist in management of resources including allocating resources, managing headcount, planned leave, absenteeism and day to day employee availability to deliver business operations. 
•  Ensuring all work allocated to employees complies with National Fatigue guidelines and meets all regulations and Enterprise Agreements. 
•  Manage as needed, any planned variations to employee’s rosters/timesheets and associated data entry or pay query processes to ensure payroll is correctly processed on a weekly basis. 
• Assist in charter allocations, quoting and communication with Sales support team

What We’re Looking For:

• Experience in monitoring transport networks with strong attention to detail is preferred but not essential.
• Proficiency in computer systems and communication tools.
• MR or equivalent drivers license preferred or willing to obtain.
• Excellent problem-solving, teamwork, and decision-making skills.
• Ability to remain calm under pressure and adapt to dynamic environments.
• This role will be based at our Noosa Depot, with occasional work required at our Caloundra and Marcoola Depots.

Why Join Kinetic?

• Play a vital role in ensuring reliable transport for the community.
• Join a supportive team in a fast-paced, dynamic environment.
• Build a rewarding career with Australia’s leading transport operator.
• A competitive salary plus super with opportunities for extra shifts and paid overtime

Apply Now and help us keep the Sunshine Coast moving!