The opportunity:
This is a brand new role to support our successful and continued growth in the WA region.
As the Operations Supervisor, you will play a crucial role in ensuring the optimal performance of services originating from our depots across the Perth region and surrounds. You will be directly responsible for overseeing all operations staff allocated to the location, driving a culture of customer centricity, business performance, and profitability.
You’ll be involved in:
- Ensure effective coordination, allocation and monitoring of operations including fleet, maintenance, people management, safety processes and client requirements
- Undertake regular driving shifts to meet operational requirements
- Support drivers in execution of daily services to facilitate safe and efficient service delivery and positive culture
- Consistent engagement with drivers via delivery of pre and post trip discussions, toolbox meetings and allocation of services
- Provide daily operational support and management of the delivery of services including allocation of drivers and fleet
- Drive a culture of Continuous Improvement to all business processes
- Ensure all operational occurrences or exceptions are recorded appropriately to enable the business to meet its reporting obligations and analyse operational performance and implement any corrective actions
- Provide excellent service to clients and liaison with drivers to ensure superior customer service, overseeing any service changes, delays or disruptions are communicated and rectified
The boxes you'll tick:
- Previous experience in operational leadership within a fast-paced environment.
- Must have the ability and willingness to work as part of a team, and most importantly, lead a team
- Strong knowledge of operational systems and logistics functions
- Ability to make quick decisions and exercise sound judgment
- Valid MR License or above
The benefits of working with us:
- We are Australasia's leading mass transit bus operator and are rapidly growing
- We have a diverse, inclusive, and supportive work environment that enables you to succeed.
- We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.
About us:
Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.
As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.
How you apply:
Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
If you are ready for an exciting career with Kinetic then click the 'Apply’ button now!