Administration Specialist - Schools

About us

Kinetic are Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people and our environment; we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. 

The Opportunity

This is an integral support role, servicing our local Townsville school communities by providing administrative and accounts assistance. You will have interactions with various internal and external stakeholders, including maintaining relationships with the schools that we support.

• Analyse eligibility and process all School Transport Assistance Scheme applications, ensuring all service level agreements are met
• Process, create and distribute all smart card applications
• Provide monthly and ad-hoc reporting as required
• Liaise with a variety of stakeholders, including schools and student parents in relation to school bus pass eligibility and other enquires
• Process student behaviour forms and ensure school's code of conduct is enforced
• Complete investigations as required and carry out appropriate actions
• Process invoices and assist with other account functions as required
• General ad-hoc administration a required

Why Kinetic?

• We are Australia’s and New Zealand’s leading mass transit bus operator with opportunities to grow and spread your wings
• We offer some of the best base rates, penalties and allowances 
• We care for our people and provide our Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling, and legal advice
• We offer secure employment with genuine career progression opportunities
• We care for our people and provide industry best diversity leave provisions

The boxes you'll tick

• Previous administration experience, from a fast paced environment
• Excellent communication skills, with the ability to liaise with a diverse number of people
• Strong attention to detail
• Proven ability to work in a fast paced, dynamic and agile environment
• Demonstrated ability to follow policies and procedures
• Intermediate to advanced computer literacy, including the ability to utilise integrated software systems

The benefits of working with us

• Employment with Australasia's leading mass transit bus operator focusing on a positive culture and company values
• Comprehensive Employee Assistance Program Including wellbeing, financial and nutritional coaching, counselling and legal advice
• Genuine progression opportunities into logistics management roles

How You Apply

So, if this sounds like you and you are ready for a challenging and rewarding career with Kinetic then click the 'Apply for this job' button now! There has never been a better time to join Kinetic.

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.