Operations Controller

Operations Controller

Location: Mersey Vale-

Join Kinetic and play a pivotal role in ensuring our services run smoothly and efficiently. As an Operations Controller, you’ll be at the heart of daily bus operations—coordinating drivers, vehicles, and resources to keep our communities moving. This is a hands-on, fast-paced role where every day is different. We need you to be very computer savvy with the MS- Word, Excel. You will receive training on our in house systems.

Key Responsibilities

• Coordinate bus and driver movements for scheduled services, maintenance, fuelling, and operational needs
• Manage crew and vehicle changeovers, responding quickly to breakdowns, delays, and staffing changes
• Support frontline driving staff during both routine and emergency situations
• Monitor compliance with National Fatigue guidelines, regulations, and Enterprise Agreements
• Maintain accurate operational records for incidents, service disruptions, and performance analysis
• Assist with charter allocations, quoting, and coordination with the Sales Support team
• Engage with drivers and staff to foster a high-performance, safety-focused culture

About You

• Minimum 2 years’ experience in operations coordination, ideally with supervisory exposure
• Computer savvy person who is comfortable navigating their way around MS Office
• Strong communication skills with the ability to lead and support teams in high-pressure situations
• Proactive problem-solving skills and a focus on continuous improvement

Why Kinetic?

• Be part of a team that values safety, collaboration, and community impact
• Work in a dynamic environment with opportunities for career progression
• Join a supportive network that invests in your training and professional development

Kinetic is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.