Body Repair Administrator

The opportunity:

At Kinetic, we pride ourselves on consistently delivering safe, clean, and reliable bus services to our customers. This commitment has enabled us to quickly build a strong reputation as a leading operator of choice. Our Fleet Services team plays a vital role in maintaining this standard by ensuring our vehicles are kept in optimal condition through high-quality maintenance and repairs.

Due to continued growth, we are seeking a Maternity Cover Body Repair Administrator to join our Campbellfield workshop on a 12-month contract.

This role is ideal for someone who enjoys working collaboratively and supporting operational teams. Reporting to the Bodyshop Repair Manager, you will be responsible for a range of administrative functions, including:

• Managing vehicle insurance claims
• Preparing repair quotes
• Processing workshop invoices
• Raising and maintaining work orders
• Assisting with operational reporting
• Supporting safety and compliance tasks

This is a great opportunity for someone organised, detail-oriented, and looking to gain experience in a fast-paced workshop environment.

You’ll be involved in:

• Managing timely and accurate processing of insurance quotes & invoices, repair records and other associated administrative tasks.
• Addressing customer and stakeholder queries via phone, email and in person.
• Performing data entry of operational information and producing reports as requested, using software systems to input and extract relevant data.  
• Updating work orders and finished jobs in software systems.
• Overlooking the purchase orders process and processing all workshop-related invoices, including the monitoring and approval of invoices.
• Managing the staff uniform process including ordering, collection and distribution.
• Assisting with the planning and organisation of social and special events.
• Assisting with safety & compliance tasks relating to workshop equipment and facilities.
• Identifying opportunities for administration process enhancements and efficiency improvements.

The boxes you'll tick: 

• A connection with our Values – Passion, Integrity, Respect, Authenticity & Humility.
• Excellent customer service skills and an approachable demeanour.
• Well-developed written and verbal communication skills to interact with people from diverse social and cultural backgrounds.
• Previous experience in a similar role where strong organisation and time management were crucial.
• High level of initiative and ability to exercise sound judgement in a fast-paced environment.
• Strong computer literacy with MS Office (Outlook, Word, Excel, PowerPoint, and OneNote) as well as the ability to learn internal software systems.

The benefits of working with us:

• We are Australasia's leading mass transit bus operator and are rapidly growing internationally.
• We have a diverse, inclusive, and supportive work environment that enables you to succeed.
• We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.
• We offer secure and long-term employment with genuine career progression opportunities.
• We have free on-site car parking available for all employees.

About us:

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

For more information, please visit our website www.wearekinetic.com 

How you apply:

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you are ready for an exciting career with Kinetic then click the 'Apply’ button now!