Operations Administrator

Administrator – Operations (Mackay, QLD)

Join Kinetic, Australia and New Zealand’s largest and most trusted bus operator, and play a vital role in supporting our workforce and operations in Central Queensland.

About the Role

We’re looking for a motivated and highly organised Administrator to support our operational teams by coordinating workforce site access, travel and accommodation arrangements. Based in Mackay, you’ll work closely with a wide range of stakeholders to ensure compliance with client site requirements and enable seamless service delivery across the region.

Key Responsibilities

• Coordinate medicals, inductions, training and site access requirements for operational staff
• Manage workforce travel and accommodation bookings in a fast-paced environment
• Maintain up-to-date records of staff competencies and licensing obligations
• Liaise with clients, suppliers, and internal teams to ensure smooth operations
• Identify and support continuous improvement initiatives

About You

We’re seeking someone who thrives in a dynamic environment and brings:

• Exceptional organisational and planning skills
• Clear communication and stakeholder management abilities
• Resilience and initiative to manage changing priorities
• Strong computer literacy (Microsoft Office Suite and LMS systems)
• A commitment to safety and a team-first attitude

Desirable but not essential:

• Experience in the QLD Coal Mining or transport/logistics sectors
• Familiarity with NHVR and fatigue management practices

Why Kinetic?

• Be part of a values-led organisation that truly enhances the communities we serve
• Work in a supportive and safety-first environment
• Ongoing development and career progression opportunities
• Employee benefits including travel discounts and wellbeing programs

Ready to apply?

If you’re ready to bring your administrative strengths to a role that keeps our operations running smoothly, we’d love to hear from you.