Operations Controller Hobart

Operations Controller

Location: Hobart

Join Australasia’s largest mass transit bus operator

At Kinetic, we’re more than just buses. We’re a people-first business that is passionate about improving the lives of the communities we serve. As an Operations Controller, you’ll play a pivotal role in ensuring smooth, safe and efficient day-to-day operations for our frontline team.

About the role

We’re seeking an organised and proactive Operations Controller to support the in-field performance of our bus services. Based in our Melbourne depot and reporting to the Depot Supervisor, you’ll be the go-to person for managing operational movements, responding to incidents, and ensuring seamless communication with frontline driving staff.

Key responsibilities

• Coordinate vehicle and driver movements in line with scheduled services
• Action changeover requests for drivers and buses, including those for maintenance or repairs
• Monitor and respond to service disruptions, vehicle breakdowns, or staffing shortages
• Ensure compliance with National Fatigue guidelines and enterprise agreements
• Support payroll accuracy through correct roster and timesheet updates
• Provide real-time support to drivers during emergencies or incidents
• Record operational issues and contribute to continuous improvement
• Assist with charter allocations and communications with the sales support team
• Promote a culture of safety, compliance and employee engagement

What you’ll need to succeed

• C Class licence (MR licence preferred or willingness to obtain)
• Valid Working with Children Check and State Driving Authority
• Current First Aid and CPR certificates or willingness to obtain
• At least 2 years’ experience in a similar operational coordination role
• Strong communication and interpersonal skills
• Ability to work under pressure and solve problems quickly
• A team-oriented mindset and a focus on safety and continuous improvement

Why work with us?

• Be part of a supportive and engaged operations team
• Opportunity to work with a growing, values-driven business
• Make a meaningful impact on your community every day
• Access to employee benefits and professional development opportunities

Ready to make a difference? Apply now and help us move what matters.