Specialist - Operations Support

About the role

This is an exciting opportunity for a high performer with a can-do attitude to join the Operations Analytics and Support Group, as a Specialist - Operations Support. This role works as a process expert, and specialist consultant in the Deliver Services process. The role provides analytical insight and strategic thinking to support the Operations Group to deliver its work program safely and effectively, providing value for money to the community. The role supports and mentors operational and support staff to optimise their local processes and practices to achieve efficient and effective delivery of field activities and includes travel to the regions on a regular basis.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours.
• Two well-being days each year to do whatever you need to do to feel good.
• Access to long service leave pro rata after 3 years of service.
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave.
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.   

Discover more benefits we offer to support the unique and individual ways our employees live.

What you can expect with this role

• Lead the processes that support the delivery of field work through uplift, system support and the identification of areas for improvement to ensure a standardised application of processes across the Operations Group.
• Analyse operational data to establish benchmarks and metrics to measure the effectiveness of work and guide decision making and strategic planning.
• Identify ‘tactical’ improvement activities that should be rolled out more broadly and provide a case to achieve this.
• Manage change appropriately by understanding the impact to stakeholders, developing, delivery and assessing change activities.
• Provide process governance and support for day-to-day operational activities including the rollout of new processes, systems and technologies within the operations team.
• Collaborate with Local and Central Teams to ensure that insights and strategic intent is incorporated into macro and micro budgeting processes.

Your skills and experience

For this role, we are looking for great talent with:    

• Your experience with organisational management, people management and change management with a demonstrated knowledge of business improvement process systems or strategic planning.
• Demonstrated ability in developing and maintaining effective relationships with stakeholders to successfully engage and influence across the business on improvement opportunities and initiatives.
• Highly developed communication and interpersonal skills, with the ability to work effectively in a team environment.
• Highly developed conceptual and analytical skills with strong problem-solving skills and attention to detail.
• Demonstrates the values and behaviours that contribute to a constructive, high-performance culture.

 Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role. 

Applications close Thursday 6^th November 2025 

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.  

We reserve the right to withdraw this ad prior to the closing date. 

Our commitment to a diverse and inclusive workplace: 

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website