Customer & Stakeholder Senior Advisor

Looking for an opportunity that gives you a sense of belonging and that facilitates a connection with customers and community?

Water Corporation can provide that opportunity as well as a chance to travel to some of the most picturesque locations in our Goldfields and Agricultural Region.

You will be representing an organisation that is on a purposeful journey and committed to delivering for the people of Western Australia and making this beautiful state a great place to live and invest in.

Kalgoorlie, where you will be based, is a thriving city offering all the amenities that go with that along with the opportunity to still experience a country location feel. 

Centred in the historic Goldfields, Kalgoorlie has lots on offer for individuals and families including a wide range of education facilities, large shopping precincts, sporting facilities, rail and air links to Perth, city events and cultural experiences to enjoy.

Give me some more detail about this amazing opportunity

We have a fixed term opportunity as a Senior Advisor- Customer & Stakeholder based in Kalgoorlie available from 2^nd February 2026 to 2^nd February 2027.

Reporting to the Manager- Customer & Stakeholder for Goldfields and Agricultural Region (also located in Kalgoorlie) you will play a vital part in managing internal and external stakeholders, customer communication, and engagement activities across the region in accordance with corporate processes and Water Corporation objectives.

You will be part of our small (but mighty) team that manages a portfolio of key customers and stakeholders, including key local government stakeholders and major water consumers in the Region.

You will work closely with Operations and other internal stakeholders to deliver great outcomes for both the Corporation and our external customers.

About our team

The Goldfields and Agricultural Region is a great place to work. You will be welcomed into a team who are supportive, caring, and inclusive.

You will work for a manager and leadership group that has a core commitment in building a high performing team that deliver for our internal and external customers.

We advocate for work/life balance and maintaining workplace environment you will love to be part of.

You will work with freedom and autonomy but will find comfort in knowing the support is right there for you when you need.

Hear from our current employee

“The best thing about this role is the variety of work and problem-solving aspect. This is an incredibly rewarding role that has significant influence within the business and is the perfect job for a candidate with a passion for developing positive working relationships with the Corporation’s key customers and stakeholders in region and working in the internal operational side of the business. With significant growth in the mining and renewable energy industry, you will be a critical link between these projects and the business.  If you love the great outdoors, you’ll love being in Kalgoorlie and the region, not only for work but also for leisure”.

Let’s summarise the role

Contribute to and maintain a safe working environment in the region.

Participate and contribute towards the goals and visions set by the Regional Lead Team to ensure the ongoing success of the region in meeting its performance obligations.

Identify and effectively relationship manage internal and external stakeholders.

Provide water efficiency advice to stakeholders, customers and community.

Work collaboratively and provide support within the regional Customer and Stakeholder Team comprising of one other Senior Advisor and the Manger- Customer and Stakeholder

Provide localised internal and external content for communication materials including written, audio visual and digital communication resources as required.

Provide stakeholder, customer and community insights to support corporate planning processes for water efficiency, communication strategies and regional project delivery.

Manage and/or support of the response and resolution of escalated customer queries as required.

Evaluate local sponsorship applications, liaise with applicants and coordinate the Corporation’s involvement for events supported.

Monitor local issues and events and coordinate pro-active media releases and/or responses to local media enquiries.

Coordinate/support responses to Priority Correspondence as required.

Real benefits that matter

• Flexible work options (such as 9-day fortnight work schedule where you can enjoy an RDO every fortnight)
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.  
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.  
• 17.5% Annual Leave loading
• Kalgoorlie Regional Allowance

 Discover more benefits we offer to support the unique and individual ways our employees live.

Key skills & experience

• Degree qualification in Communications, Business or other relevant discipline
• Relevant experience in dealing with internal/external customers, stakeholders, and industry groups on complex matters
• Demonstrated ability to liaise with and build relationships with customers, contractors, and stakeholders
• Ability to meet travel requirements of the role (mostly region-wide with occasional state-wide travel)

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role. 

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.  

We reserve the right to withdraw this ad prior to the closing date. 

Applications close 11th January 2026 

Our commitment to a diverse and inclusive workplace: 

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website