Product Engineering Analyst

At Water Corporation we're shifting our focus to the next phase of our strategic plan - building on strong foundations to strengthen capabilities, modernise systems, and accelerate innovation across the business. This phase is about elevating how we deliver technology services: making them faster, more responsive, and more closely aligned to the needs of our people, our operations, and our customers. To support this evolution, we're recruiting for key roles that will be pivotal in strategically shaping a modern, collaborative, and customer‑centric Information & Technology Group. If you're excited about leading innovation, finding smarter ways of working, and making a meaningful impact, now is the perfect time to join us.

Real benefits that matter

• Real flexibility with options to work from home, flexible work hours
• An additional 2 well-being days each year
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
• Purchase additional leave of up to 12 weeks

Discover more benefits we offer to support the unique and individual ways our employees live.

About the role

As a Product Engineer – Analyst, you will take ownership of Water Corporation’s Modern Workplace platform services, with responsibility spanning Microsoft 365 (SharePoint Online, Copilot, and emerging M365 capabilities) and Nexus, the Corporation’s enterprise records management system on OpenText SaaS. This role is central to ensuring our collaboration, productivity, and records management platforms are well-governed, audit-ready, and continuously evolving to meet the needs of a modern utility workforce.

You will be the internal subject matter expert for Modern Workplace platforms, providing specialist engineering, governance oversight, platform assurance, and strategic advisory to the business. The focus of this role is platform direction, enablement, assurance, and continuous improvement, with the depth and breadth to shape how these services evolve across the Corporation.

What the role will involve

Platform Ownership & Governance

• Own the lifecycle management and strategic direction of SharePoint Online, Microsoft Copilot, Nexus (OpenText SaaS), and emerging M365 services
• Establish and maintain platform governance frameworks including tenant configuration, security baselines, records management policies, and compliance controls
• Define and enforce standards for site provisioning, information architecture, records retention, and access management
• Drive platform roadmap planning aligned to enterprise strategy, Microsoft release cadence, and OpenText product lifecycle

Platform Engineering & Enablement

• Lead the technical evaluation, configuration, and rollout of new M365 features and Nexus platform enhancements
• Design and implement solutions leveraging SharePoint Online, Copilot, Power Platform, and Nexus integration points
• Support proof-of-concept development and pilot programmes for emerging Microsoft and OpenText technologies
• Collaborate with Cyber Security to ensure platform configurations meet security and compliance requirements
• Manage tenant-level settings, policies, and integration points across the M365 and Nexus ecosystems
• Provide L2 platform support from time to time as operational needs require

Platform Assurance & Audit Readiness

• Maintain ongoing assurance of platform health, compliance posture, and governance effectiveness across M365 and Nexus
• Support OAG, internal audit, and assurance activities with evidence of controls, configurations, and compliance
• Monitor and report on platform risk, policy adherence, and records management obligations
• Contribute to remediation of audit findings and continuous improvement of assurance practices

Stakeholder Engagement & Advisory

• Provide specialist advice to business units on M365 and Nexus platform capabilities and adoption best practice
• Engage with Microsoft, OpenText, and partner representatives on licensing, roadmaps, and technical enablement
• Coordinate with cross-functional teams including Infrastructure, Cyber, and Information Management to align platform services with enterprise priorities
• Contribute subject matter expertise to projects, change initiatives, and SAFe delivery activities

Knowledge Management & Compliance

• Develop and maintain platform documentation, runbooks, and knowledge articles for M365 and Nexus services
• Build internal capability through training, guidance, and support of business champion networks
• Ensure compliance with legislation, corporate policies, records management obligations, and ethical standards
• Support audit and assurance activities related to Modern Workplace platform governance

Key skills and experience

To be successful in this role, you will bring:

• Degree in an IT-related field or significant relevant experience
• Demonstrated experience administering and governing SharePoint Online at enterprise scale
• Strong knowledge of the Microsoft 365 ecosystem including Teams, Copilot, Power Platform, and Entra ID
• Experience with enterprise records management systems (OpenText Content Server, Nexus, or equivalent) is highly desirable
• Experience developing and maintaining platform governance frameworks and security baselines
• Understanding of records management governance, retention schedules, and regulatory compliance frameworks
• ITIL 4 Foundation (Microsoft 365 certifications such as MS-700 or MS-721 are highly desirable)
• Skilled at working within SAFe Agile delivery frameworks
• Experience supporting audit and assurance activities in a regulated environment
• Proficient in stakeholder engagement, requirements gathering, and solution design
• Strong analytical, problem-solving, and decision-making abilities
• Adaptable, proactive, and collaborative team contributor

Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close Wednesday 27^th May 2026

Our commitment to a diverse and inclusive workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community. 

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds. 

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment. 

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.  

To read our diversity and inclusion statement, please visit our website