- Build your retail career in one of Australia’s leading telecommunication companies
- Permanent role available across all states in Australia
- All you need is 12 months Telco experience and a passion for helping our customers
Are you passionate, enthusiastic, and driven, with a genuine love of people and technology? Are you keen to continue building your career at Vodafone? Then apply now for the Customer Solutions Specialist role!
What will you be doing?
As a Customer Solutions Specialist, you will be an advocate who is not afraid to speak up. You will influence others and champion changes in the store. You will step up and assist others in the store with escalations. If there is a difficult customer, you aren’t afraid to step in and help, providing awesome customer service.
You will be a superhero of customer service, swooping in to assist with tackling the tough situations and leaving customers smiling. You will become a store advocate, leading the charge in continuous improvement and shaping the future of our store.
With a year’s journey in sales or customer service within this vibrant industry, you bring more than just expertise; you bring a passion that ignites a culture of excellence. Your voice is not just heard, it’s valued as you contribute to shaping the operations.
Who are we looking for?
In addition to being enthusiastic, driven and loving customer service, you are a passionate advocate of our culture, products, and services. You have competitive drive and confidence to succeed in a fast-paced sales environment. With your excellent communication skills, you speak up and provide constructive ideas to improve our operations and environment. You will demonstrate a willingness to own the implementation of your ideas or changes you are a champion for, be a customer champion who consistently delivers great customer experiences whilst consistently demonstrating our TPG Values.
We are recruiting full time, part-time and casual Customer Support Specialists.