Connect 'n' Grow

About the role

• Permanent, Full Time Position

We are seeking an experienced and detail-oriented Quality & Compliance Lead to join our team in Townsville. This is a permanent, full-time position (38 hours per week), reporting to the Head of Corporate Services.

The successful candidate will play a key role in ensuring Connect’n’Grow maintains high-quality standards and full compliance with all state and national regulatory requirements. This position is critical to the ongoing success of our training operations and continuous improvement initiatives.

Key responsibilities

• Ensure compliance with ASQA, DESBT, and other regulatory requirements.
• Maintain and update policies, procedures, and documentation to meet quality standards.
• Oversee trainer qualifications and CPD requirements.
• Lead continuous improvement initiatives using stakeholder feedback and compliance data.
• Monitor regulatory changes and communicate updates to the team.
• Manage reporting obligations and maintain strong document control systems.

What We’re Looking For

• Proven experience in a compliance, quality assurance, or RTO operations role.
• Understanding of the VET Quality Framework, ASQA Standards, and government-funded training contracts.
• Strong organisational and documentation skills, with a high attention to detail.
• Excellent communication skills and ability to interpret and apply regulatory changes.
• Experience in continuous improvement and managing audits or validations is highly desirable.
• A collaborative approach with a passion for maintaining high standards across education and training environments.

About Us

 Connect ‘n’ Grow is a Registered Training Organisation (RTO) dedicated to delivering high-quality health and community services training to secondary school students across Queensland. We partner with schools to provide nationally recognised training that creates clear and meaningful pathways into healthcare and social services careers.

Our programs are designed to empower young people with the skills, knowledge, and confidence to pursue further education or enter the workforce job ready. With a strong focus on practical learning and industry relevance, we are passionate about building a future health and social services workforce.

Why work for us

• Join a passionate team dedicated to making a tangible difference in the lives of young people.
• Be part of a supportive and friendly environment that fosters teamwork, innovation, and shared success.​
• Receive above-award wages, reflecting the value we place on your contributions.​
• Take ownership of your role with the autonomy to manage your workload, while being part of a collaborative team.​

To Apply

If this sounds like the opportunity you’ve been looking for, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your experience and why you're the ideal candidate for this role.

Applications will be reviewed as they are received, so don’t wait—apply now!

Connect ‘n’ Grow is committed to creating a diverse and inclusive workplace and encourages applications from individuals of all backgrounds.