Security Operations and Liaison Officer

• Delivering safe, customer-focused security services across our campuses
• Varied and meaningful work where no two days are the same.
• Engage with a diverse community and directly contribute to student wellbeing

Join the University of Newcastle’s Security Team and play a hands-on role in creating a safe, welcoming environment for our students, staff and visitors. This is a customer-focused position with plenty of variety – from auditing contracts and responding to incidents, to engaging with students in our student living precincts and building strong stakeholder relationships.

What you’ll do:

• Deliver proactive security services across all campuses
• Support emergency and critical incident responses
• Follow up and provide support to victims of incidents
• Lead safety and engagement initiatives in Student Living precincts
• Assess risks and contribute to preventative security strategies
• Travel between campuses to provide consistent support

What we’re looking for:

• Customer-centric with excellent stakeholder engagement skills.
• Confident in assessing security risks and contributing to crime prevention strategies.
• Skilled at working with diverse groups and large crowds, with a calm and forward-thinking approach.
• A natural communicator who can balance operational duties with building strong community relationships.
• A 2A security licence or willingness to obtain

This full-time position is a continuing role at a HEW 6 Higher Education Level located at Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• The remuneration for this position is from $93929-$ 103,641 p.a. + superannuation and is commensurate with skills and experience
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
•  A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.

1. Relevant tertiary qualifications and/or substantial experience in relevant areas (such as security, crime prevention, law enforcement, and related environments) and hold or a willingness to obtain a NSW 2A Security License issued under the provisions of the Security Industry Act as well as a current NSW Class C Driver’s Licence.
2. Capacity to provide excellent client relationship management and communicate with internal and external stakeholders across all levels of the organisation, ensuring professional, sustainable and effective working relationships are built.
3. Demonstrated experience relevant to crime prevention, risk management, security and related areas developed in a high-pressured public environment.   
4. Highly developed analytical skills with attention to detail with a proven ability to develop creative solutions to complex problems.
5. Demonstrated experience in the comprehensive analysis of safety, security and related issues, providing detailed and relevant reports and recommendations affecting changes in policy and procedures.
6. Demonstrated experience in addressing emergencies and critical incidents within a complex multi-campus university environment or similar.
7. Highly organised and methodical in approach with an excellent approach to detail as well a high level of initiative. 
8. Demonstrated ability to strengthen and integrate Equity and Diversity, Health and Safety, WHS principles and the capacity to implement relevant plans and policies.

 DESIRABLE CRITERIA • Previous experience working with a large Security team within a complex, multi- campus university environment

** The successful candidate must be willing to complete a Working with Children Check and a National Police Check.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For specific position enquiries, please contact Jamie Daniluck, Senior Manager, Security (02) 4985 4023 or via email Jamie.Daniluck@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 7^th September 2025 11:59pm AEST

We are excited to be Looking Ahead with you