Advancement Services Assistant

Be challenged and imagine with us

As the Advancement Services Assistant, you will be responsible for processing information to support alumni and fundraising programs for the University. You will be joining a collaborative and supportive team who aim to help students and researchers achieve their goals.

In this role you will:

• Process philanthropic and sponsorship income and the associated donor correspondence, including invoices.
• Track and reconcile records of philanthropic and sponsorship income between University systems in order to confirm financial records are accurate.
• Process operational expenditure for the Advancement Operations team.

This fixed term (until Feb ’25) is full time, and is located at the Newcastle City Campus.

How will you inspire us?

You will have:

• Experience accurately processing financial transactions in online systems.
• Demonstrated attention to detail and organisational skills, and the ability to work to competing deadlines.
• Strong communication and customer service skills, including experience interacting with a diverse range of stakeholders.

What we offer

The remuneration for this position is from $71,626 to $77,858 + 17% superannuation and is commensurate with skills and experience. 

We offer a range of benefits and employment conditions that help you balance your commitments, stay healthy, and work effectively. For information on our employee benefits (such as leave, flexible working, discounts in private health insurance and gym memberships, and salary packaging) please visit here.  

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

About the Unit

The Office of Alumni and Philanthropy (OAP) sits within the Global Engagement and Partnerships Division and leads the implementation of the University of Newcastle’s Advancement Strategy. The practice of Advancement (alumni and philanthropic engagement) plays a key role in the delivery of Looking Ahead, the University of Newcastle Strategic Plan 2020-2025, and achieving its goals. The OAP is comprised of 4 teams, being Alumni Programs, Community Fundraising and Donor Relations, Philanthropy and Advancement Operations.

The Advancement Services Assistant sits within the Advancement Operations team, which collaborates across the OAP, Colleges and Divisions to deliver advancement leadership, advice, and support with relation to: philanthropic gift acceptance, governance and implementation; alumni and donor reporting, advancement information management and system improvement; and the delivery of business operations, processes, planning and reporting for the work led through the OAP

Your next steps

Important information before you apply:

• Please visit here for a guide on how to apply for a role.
• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).

1. Demonstrated experience processing financial transactions and information in complex online systems, with a high attention to detail and level of accuracy, and proficiency in the use of MS Office to produce user-friendly reports.
2. Well-developed written and verbal communication skills and demonstrated experience and commitment to working in a client-focussed manner at all times, providing exceptional customer service for people across various levels of an organisation and for key external stakeholders.
3. Excellent organisational skills with the demonstrated ability to manage competing priorities, use sound judgement for complex data tasks, and deliver work of a high quality on time.
4. Demonstrated experience in taking ownership and driving innovation, process improvement and contributing to overall corporate operations, with the ability to work flexibly, independently and as an effective team member whilst maintaining high levels of sensitivity and confidentiality.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).

Contact Us

For specific position enquiries, please contact Alison Kinder, Advancement Services Manager on (02) 4985 4297 or via email at alison.kinder@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Sunday 28 April, 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you

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