Global Experience Advisor

Be challenged and imagine with us

As Global Experience Advisor you will play a key role in delivering exceptional global mobility opportunities for students.

You will support the administration of programs and events, provide expert advice to students and stakeholders, and help grow participation in inbound and outbound experiences that enrich learning and strengthen partnerships.

In this role you will:

• Assist with the coordination of global experience programs from promotion and application through to pre-departure and return processes.
• Provide timely, accurate advice and support to students, staff, and external partners to ensure a positive experience.
• Maintain program records, manage exchange balances, and contribute to reporting and continuous improvement initiatives.
• Assist in planning and delivering events and sessions that enhance engagement and program visibility.

This continuing position is full time and will be located at the Callaghan Campus (Awabakal land).

How will you inspire us?

You will have:

• Strong organisational and administrative skills, with experience managing events and multiple priorities.
• Excellent interpersonal and communication skills, with the ability to liaise with both students and staff and build trusted relationships.
• Data literacy and proficiency in enterprise systems, with the ability to analyse trends and support program planning.
• Experience in international education or student mobility programs is highly favourable.

What we offer

The remuneration for this position is Higher Education Worker Level 5 + 17% superannuation and is commensurate with skills and experience. 

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• 17% super and salary packaging.
• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
• Discounts on private health insurance, gym memberships, software, travel and more.
• A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).

1. Completion of a degree without subsequent work experience; or completion of an associate diploma and at least 2 years subsequent relevant work experience; or an equivalent combination of professional administration relevant experience and/or education/training.
2. Demonstrated experience in administration and event management, including excellent organisational and time management skills. Demonstrated ability to gain a detailed understanding of the international education market, including university and higher education policies and external environment.
3. Demonstrated data literacy, with the ability to provide information for reporting, planning, review and improvements of programs and processes; read and interpret charts, analyse metrics, identify trends, and report on findings; and proven ability to develop technical proficiency within enterprise-scale software such as CRM, student management systems, and Office 365.
4. Highly developed interpersonal skills including the ability to participate in a team environment demonstrating clear communication and mutual respect.

And Desirable Criteria if applicable:

1. Experience in the international education market, including working with overseas partner universities.
2. Experience in the administration of student mobility / global experience programs including semester exchange or short-term opportunities.
3. Hands-on experience in social media and basic design skills and marketing strategies.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Contact Us

For specific position enquiries, please contact Debbie Choi, Manager Global Experience on (02) 4921 2097 or via email at debbie.choi@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Wednesday 21 January 2026 at 11.59pm AEDT

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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