Reslife Standards Officer

• Support student wellbeing and connection in a fast pace, dynamic, front-facing role
• Join a collaborative team supporting students in their transition to independent living
• Exciting opportunities for Learning and Development

Be challenged and imagine with us

In this role you will work as a member of the Student Living Team and be responsible for triaging community concerns and providing high quality wellbeing support to both individuals and the wider residential community. You will support residents in navigating common challenges associated with living out of home for the first time, such as adjusting to new living environment, building positive relationships, and balancing academic commitments. This front facing, customer-focused role provides administrative and clerical support to ensure timely and consistent delivery of wellbeing services, as part of the wider Student Living team. Working closely with the Health and Wellbeing Coordinator and Reslife Standards Coordinator, you will contribute to a safe, inclusive, supportive and vibrant Student Living experience for all residents.

This ongoing position is full time at a HEW 5 Higher Education Level and will be located at the Callaghan Campus (Awabakal and Worimi land). 

You will Inspire Us With

• Your methodical administrative capability with a strong eye for detail.
• Your passion for supporting the wellbeing of young people in their journey of learning, building their self-confidence and enhancing their life skills.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

About the Unit

The Newcastle Student Living Team supports the provision of a positive and vibrant on-campus residential community to foster academic, social and personal growth of residential students. The Student Living team adopts a restorative approach in responding to community concerns, with the objective to support residents in their journey of becoming Life-Ready graduates. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

 These include:

• The remuneration for this position is from $80,972 - $93,929 + superannuation and is commensurate with skills and experience
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
• A statement addressing the Essential Criteria listed below

1. Qualifications in social work, development studies, youth work, social sciences, counselling or relevant experience working with young people
2. Demonstrated interpersonal skills with a strong focus on building and fostering positive working relationships through clear communication, and ability to engage with people from a diverse range of backgrounds
3. Assess young people through the intake process and make appropriate referrals
4. Work with young people within a group context and on an individual basis
5. Consult with young people and relevant community members and services to identify their needs with a solution focussed mindset
6. Develop creative, innovative and appropriate programs for young people to address their needs
7. Administrative skills including record keeping, time management, and written and verbal communication skills
8. Commitment to the provision of the most enriching experience living on campus in relation to supporting residents and supporting the development of life skills

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

Due to the nature of this role, the University may require the preferred candidate to undertake further pre-employment checks.

For specific position enquiries, please contact Jamie-lee Costa on 4348 4308 or via email Jamie-lee.costa@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 27th July 2025 11:59pm AEST

We are excited to be Looking Ahead with you

#LI-KG1