Student Communications Coordinator

Be challenged and imagine with us

As Student Communications Coordinator you will play a key role in shaping and delivering high-quality communication to current students.

You will support the Senior Manager, Student Information, by coordinating projects and managing workflows to ensure timely, accurate, and engaging information reaches our diverse student community.

In this role you will:

• Oversee the planning and delivery of student communication campaigns and content across multiple channels, including email, web, signage and socials.
• Coordinate workflow allocation within the Student Communications team to meet stakeholder needs and deadlines.
• Provide leadership support and mentoring to team members, fostering a culture of collaboration.
• Use business and engagement metrics to drive innovation, helping to shape the student experience.

This continuing position is full time and will be located at the Callaghan Campus (Awabakal land).

How will you inspire us?

You will have:

• Proven experience in communications or customer marketing, ideally within a higher education setting, with a track record of impactful campaigns.
• Strong leadership and interpersonal skills, with the ability to motivate a team and build collaborative relationships across diverse areas.
• Excellent organisational skills, including the ability to prioritise tasks, meet deadlines, and maintain attention to detail in a fast-paced environment.

What we offer

The remuneration for this position is Higher Education Worker Level 7 + 17% superannuation and is commensurate with skills and experience. 

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• 17% super and salary packaging.
• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
• Discounts on private health insurance, gym memberships, software, travel and more.
• A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).

1. A degree with at least four years subsequent experience, or extensive experience and management expertise in administrative fields or an equivalent combination of professional administration experience and education/training.
2. Demonstrated experience working in communication or customer marketing, ideally in a higher education environment, and able to show the real-world impact of previous communication campaigns.
3. Demonstrated experience with and understanding of the tools and channels that can be utilised to engage our diverse range of current students. This must include email marketing as a primary channel.
4. Ability to lead and motivate a team of communications professionals to produce coordinated, integrated campaigns across the student/customer lifecycle.
5. Outstanding communication and interpersonal skills including the capacity to build relationships and an inter-disciplinary way of working.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Contact Us

For specific position enquiries, please contact Rob Brooks, Senior Manager, Student Information on (02) 4921 6581 or via email at rob.brooks@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Monday 26 January 2026 at 11.59pm AEDT

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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