Digital Library Experience Officer

• Support our patrons and internal staff in their use of University Library Systems
• Work within a dynamic library team at a top regional university in Australia      
• Attractive 17% Superannuation Contribution

 Be challenged and imagine with us

Working with a range of partners and internal teams you will be supporting our client base in the use of the Library systems. You will be able to create documentation, user guides, FAQ’s and, propose opportunities for process improvement. Troubleshoot issues with the use of our Library Management System as well as other supporting software and escalate when required.

How will you inspire us?

We are seeking creators and self-starters, with excellent skills in building relationships of trust and nurturing collaboration. With solid experience in your discipline, you are ready to join our team using your proven talent to innovate and support change in the current climate of transformation in technological infrastructure, curriculum design and how we deliver services to our clients. 

Your ability to apply your leadership skills is critical, helping us shape the future direction and support initiatives to better understand the needs of our students and deliver client outcomes.

This continuing position is full time at a HEW 5 Higher Education Level and will be based at Callaghan Campus (Awabakal and Worimi land)

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni.  

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• The remuneration for this position is from $77,858 - $90,316 p.a. + superannuation and is commensurate with skills and experience
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs 

Join a passionate and high performing team, providing advice and support to the staff and students at our vibrant campuses.! 

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
• A statement addressing the Essential Criteria listed below: 

1. A degree without subsequent relevant work experience; or an associate diploma in Library Science and at least 2 years subsequent relevant work experience; or completion of a post-trades certificate or advanced certificate and extensive relevant experience as a technician or a combination of relevant experience and education/training.
2. Broad knowledge of tertiary library systems an experience in the functionality of library management systems including records structure and format, import/export of records and back up operations
3. Demonstrated experience in searching licensed databases and electronic resources and applying knowledge of authentication systems to resolve access issues.
4. Demonstrated organisational skills including high level attention to detail and the ability to prioritise to meet agile timelines and competing demands.
5. Demonstrated competency with IT and capacity to apply development of digital workplace skills to support work and deliver on outcomes.
6. Outstanding communication and interpersonal skills including the capacity to build relationships and an inter-disciplinary way of working.
7. Demonstrated ability to set appropriate goals, prioritise work, manage time and workload, follow through on tasks, report progress, and achieve results.

To ensure that your application receives full consideration, it's important to address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words). 

For specific position enquiries, please contact name David Coupe, Manager, Digital Library Experience on (02) 4921 6530 or via email David.Coupe@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 26^th May 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you!