Student Communications Assistant

• Varied digital marketing and communications role across social, web and other media
• Excellent opportunity for professional growth and development
• Play a crucial role in enhancing the student experience

Be challenged and imagine with us

We are seeking a highly motivated and proactive individual to join our team as a Student Communication Assistant. In this role, you will provide essential support in delivering exceptional communications to current University of Newcastle students across a range of channels.

Primarily, you will assist the Student Communication team in executing creative, timely, and relevant marketing and communications campaigns aimed at current students, as well as providing some administrative support to the team.

Responsibilities include:

• Monitoring and moderating content on student-focused social media channels to maintain a positive online presence.
• Assisting in the production and distribution of student communication content, such as brochures, emails, social media posts, digital signage, and posters.
• Supporting the maintenance of web content across Current Student pages to ensure accuracy and relevance.
• Contributing to the development of projects and initiatives aimed at improving communication with current students.
• Administering digital signage content across various locations, including screen savers and lecture theatre slides, to ensure effective communication with all university stakeholders.
• Collaborating with internal clients to deliver effective student communication solutions.
• Handling administrative tasks, including monitoring the Student Communication email inbox, responding to inquiries, and delegating or actioning tasks as appropriate.
• Working closely with staff in the Hubs, Enquiry Centre Hub, and Student Support to support a superior student experience.
• Participating in major events and activities related to promotion and recruitment, retention, enrolments, and graduation ceremonies as required. 

This continuing position is full time at a HEW 4 Higher Education Level located at Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

About the Unit  

The domain of Student Experience and Administration is responsible for supporting and enabling the student journey to enrich the educational experience at the University. Offering a holistic approach to the student experience, staff in this domain work to connect students to the support and services they need through a streamlined approach to administrative processes and a range of student engagement initiatives. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• The remuneration for this position is from $71,626 - $77,858 p.a. +17% superannuation and is commensurate with skills and experience
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
•  A statement addressing the Essential Criteria listed below

1. Completion of an associate diploma level qualification with relevant work-related experience; or a certificate level qualification with post-certificate relevant work experience; or an equivalent combination of professional experience and education/training.
2. Skills and knowledge of marketing and communication practice, ideally in a higher education environment.
3. Sound organisational and time management skills, including the demonstrated ability to multitask, prioritise, think laterally, analyse data and problem solve.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For specific position enquiries, please contact Rob Brooks, Manager Student Information and Communications on (02) 49216581 or via email Rob.Brooks@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 26th May 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you