- Lead system optimisation, engagement and service excellence.
- Connect people, data and technology to enhance library services
- Translate customer needs into effective digital solutions.
Be challenged and imagine with us
As the Library Systems Specialist, you will play a key role in shaping and enhancing the systems that underpin library services, ensuring they are reliable, efficient, and responsive to the needs of our community. Combining technical expertise, business analysis, and a customer-focused mindset, you will collaborate across the Library and University to deliver innovative solutions that improve access to collections, services, and resources.
This is an opportunity to influence how technology, data, and insights support teaching, learning, research, and engagement while driving continuous improvement across Library systems and services.
In this role you will:
- Lead the administration, optimisation, and enhancement of the library's collection management systems and platforms.
- Partner with stakeholders to analyse business needs and deliver customer-focused system solutions and service improvements.
- Use data, reporting, and business analysis to identify opportunities, inform decision-making, and improve service performance.
- Provide expert advice, training, and support to strengthen system capability, data integrity, and collection management outcomes.
- Champion continuous improvement, innovation, and effective use of technology to enhance customer experiences and access to Library resources.
About the Library
The University Library plays a vital role in supporting students, academics, and researchers, providing a first-class learning environment that fosters collaboration, research excellence, and academic success. With a strong workplace culture and a commitment to innovation, the Library is both a student-facing service and a strategic hub, adapting to the evolving needs of the University community.
The Library develops and preserves print and digital collections, supports collaborative learning and research via contemporary and flexible learning facilities and social meeting spaces, and builds the user experience into the design and development of services and programs.
Our recognition and support for the changing needs of students, academics, and researchers is exemplified through investment in learning spaces and resources, a client-centred service model that engages staff and clients in ongoing review of service requirements and introducing technology solutions that enhance the client experience.
Our libraries are welcoming places where students come to meet, read, study and learn. We operate four libraries across locations at Callaghan, Newcastle City, Gosford, and Sydney.
How Will You Inspire Us
- Your technical expertise, business analysis skills, and customer focus will help deliver reliable, effective systems that enhance access to Library services and collections.
- Your communication and stakeholder engagement strengths will enable you to build productive partnerships and translate technical concepts into practical solutions.
- You will bring a curious, analytical mindset, using data and insights to solve problems, drive improvement, and support innovation.
Join the University Library team and contribute to creating inclusive and data-informed learning environments that support students, academics, researchers, and the wider community.
What We Offer
In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.
These include:
- Salary range from $97217 - $107268+ superannuation commensurate with skills and experience.
- 17% superannuation, annual leave loading and salary packaging options.
- Additional University Holiday days, generous personal, life, and parental leave, and additional purchased leave scheme.
- Discounts on private health insurance, gym memberships, software, travel and more.
- A range of support and wellbeing programs.
Explore more here - benefits at a glance.
Your Next Steps
If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
Your application must include:
- Your resume.
- A cover letter outlining your motivation to apply for this opportunity.
- A statement addressing the targeted questions below:
- Drawing on your experience, what strengths, values and ways of working would you bring to this role? (Max 1 Page)
- Tell us about a time when your curiosity helped you identify an opportunity, solve a problem, or improve a service. What actions did you take and what was the outcome? (Max 1 Page)
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.
Applications for this position will only be accepted from those with Australia Residency or a valid work permit.
We value diversity and strive to ensure that our recruitment processes are equitable, inclusive and barrier free. If you require and alternative pathway to view the Position Description or to submit an application please reach out to employment@newcastle.edu.au.
We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.
Contact Us
For specific position enquiries, please contact Katherine McNaughton, Manager Collections Experience – 02 40557666 or Kath.mcnaughton@newcastle.edu.au
Please reach out to employment@newcastle.edu.au if you are experiencing any difficulties or would like to discuss reasonable adjustments.
Closing Date: Tuesday 10th November 2026@ 11:59pm AEDST
Our assessment process
Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:
- Interview (an ‘in person’ interview will be conducted as part of the process)
- Referee checks
- Pre-employment checks as appropriate to the role
Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.
As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.
The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.
Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.
The University of Newcastle acknowledges the traditional custodians of the lands within our footprint areas: Awabakal, Darkinjung, Birpai, Worimi, Wonnarua, and Eora Nations. We also pay respect to the wisdom of our Elders past and present.
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- Published on 27 Oct 2026, 2:33 AM
