Business Partner

• True business partnering role
• High impact transformation
• Values driven environment
• Onsite role based at Callaghan

Are you a strategic technology leader who thrives at the intersection of business and digital innovation? Do you excel at building trusted partnerships, shaping demand, and translating organisational strategy into practical, high-impact technology outcomes?

We are seeking an IT Business Partner (Business Engagement Lead) to act as the primary interface between Digital Technology Services (DTS) and key stakeholder portfolios across the University.

The role

Reporting to the Senior Manager, Business Engagement, this role is pivotal to DTS’s transformation into a technology integrator, broker, trusted advisor and innovator. You will work closely with senior leaders and business units to proactively identify, shape and prioritise demand, ensuring technology initiatives align with both business objectives and the DTS Strategy.

Key responsibilities

• Act as the trusted technology partner for an assigned stakeholder portfolio
• Provide strategic and tactical advice on digital opportunities, risks and priorities
• Identify, shape and prioritise technology demand aligned to business and DTS strategy
• Lead early discovery, business case development and high-level planning
• Manage demand through governance, setting clear expectations on scope and delivery
• Partner with DTS leaders to deliver integrated, standardised and innovative solutions
• Represent DTS on University-wide projects, committees and executive forums
• Ensure compliance with DTS standards, policies and cyber security requirements

This continuing position is full time at a HEW 8 Higher Education Worker level and is based at Callaghan

About you

• You are a confident, consultative technology leader who brings:
• Proven experience in IT business partnering, digital engagement or demand management
• Strong strategic thinking with the ability to translate complex needs into actionable solutions
• Exceptional stakeholder engagement, communication and influencing skills
• Experience working in complex organisations with multiple priorities and governance structures
• A passion for enabling better outcomes through technology

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• Remuneration is from $ 116,596 - $136,030 p.a commensurate with skills an experience + superannuation
• Excellent employment conditions in line with University of Newcastle professional staff conditions.
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 35 hour week
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

This is an opportunity to shape how technology supports education, research, innovation and community engagement — while working with passionate professionals committed to making a real impact.

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
•  A statement addressing the Essential Criteria listed in the job description demonstrating your qualifications and experience with examples.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role. 

For specific position enquiries, please contact Luke Shaw, Senior Manager, Business Engagement (02) 4921 7148 or via email Luke.Shaw@newcastle.edu.au

 Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 8^th March 11:59pm AEST

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

We are excited to be Looking Ahead with you