Student Systems Technical Specialist

The Role

As a Student Systems Technical Specialist and subject matter expert you will play a key role in the transition to a new student management system. This is a rare opportunity to apply deep system knowledge to shape a future‑proof student platform.

In this role you will:

• Provide high-level system expertise and advice on the current usage, data structures and configuration to help inform a revitalised system.
• Use your experience with the current Student Information System (Peoplesoft Campus Solutions) to unpack, interpret, and inform future‑state design and vendor decisions.
• Support the design and implementation of a new, modern SaaS-based ecosystem.
• Ensure data integrity, security roles and integration capabilities are preserved while improving long‑term sustainability and scalability.

This 2-year fixed-term position is full time and will be located at the Callaghan Campus (Awabakal land).

How will you inspire us?

You will have:

1.      Experience working with large, complex Student Information Systems in a university environment, including knowledge of Oracle PeopleSoft Campus Solutions (NUSTAR), including data structures, SQL, configuration, TCSI, Student Financials and customisations.

2.      Experience analysing legacy systems and supporting transitions to modern SaaS platforms with a background in system administration, including user roles, permissions, and security models.

3.      Experience coordinating input from multiple technical teams and ensuring alignment with architectural direction with a demonstrated capability to influence technical decisions and support cross‑functional project teams.

4.      Demonstrated ability to deliver high‑quality technical analysis within agreed project timeframes with a proven track record of identifying risks, dependencies, and critical requirements that influence solution design.

5.      Demonstrated experience working within university system administration and detailed understanding of compliance requirements such as the Tertiary Collection of Student Information (TCSI).

What we offer

The remuneration for this position is Higher Education Worker Level 8 + 17% superannuation and is commensurate with skills and experience. 

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• 17% super and salary packaging.
• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
• Discounts on private health insurance, gym memberships, software, travel and more.
• A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing each of the essential criteria listed below the ‘how will you inspire us – you will have:’ heading in this advert using an example for each to demonstrate (these may differ slightly from the Position Description).

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Our assessment process

Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance – it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

Contact Us

For specific position enquiries, please contact Ben Shelton, Senior Manager, User Experience & Business Improvement on (02) 4921 7490 or via email at ben.shelton@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Wednesday, 20^th May 2026 at 11.59pm AEST

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

#LI-JV1