Credit AdministratorHybrid

About us:

At UCC Coffee we’re partnering with some of ANZ’s most iconic retail and out of home brands to lead the market in roasted coffee. From bean to cup, we’re redefining coffee for some of the nation’s most renowned brands. Join our team and immerse yourself in the vibrant world of coffee, where you'll unlock exciting learning opportunities within our ANZ business and embrace our rich heritage.

The role

We are looking for a Credit Administrator to join our finance team in North Strathfield on a 6 month fixed term contract. This is a role that blends transactional discipline with stakeholder support - perfect for someone who thrives in the detail of credit administration while contributing to the smooth running of collections and onboarding.

This is a hands-on role supporting the Credit Controllers, focused on transactional accuracy, customer support, and timely reporting. You’ll manage credit card processing, receipt allocations, new customer onboarding tasks, and Masterfile amendments, while also contributing to credit notes, rebates, aged debtor reporting, and ad hoc tasks that support the wider Credit function.

Your work will directly enable the team to maintain strong collections performance, reduce ageing debtors, and deliver best-practice outcomes across the Order to Cash cycle.

What you’ll be responsible for

• Daily allocation of receipts, credit card processing, and direct debit management
• Supporting the credit team with new customer onboarding and Masterfile amendments
• Processing rebates and customer pricing changes in line with SOPs
• Monitoring aged debtors, preparing reports, and escalating doubtful debts where appropriate
• Assisting with customer disputes, credit notes, and timely resolution of queries
• Maintaining strong communication with sales, customer service, and external customers
• Contributing to KPI reporting, process improvements, and ad hoc finance projects

What you’ll bring

• Prior experience (12 months +) in credit administration, accounts receivable or a similar transactional finance role
• Previous experience in FMCG, or a fast-paced environment desirable
• Strong attention to detail with the ability to manage multiple priorities
• Clear communication skills- able to balance customer service with credit control
• A proactive, can-do approach with flexibility to step in and support the team where needed
• Familiarity with ERP systems (MYOB EXO) and proficiency with Excel and reporting tools is desirable

Why join us?

This position offers the chance to develop valuable skills in a dynamic, fast-paced environment, within a small, collaborative and passionate team. You’ll also enjoy the perks of coffee on tap and beans to take home, keeping you connected to the craft we’re passionate about. 

If you’re detail-oriented, thrive in administration or accounts, and want to be part of a team that makes an impact across the AU and NZ business, apply now and help us keep the wheels turning smoothly.

This is a 6-month fixed term, full-time role based in our Sydney office.