Regional Manager (QLD)

Role Purpose & Environment

This role has active responsibility in achieving Vodafone’s Sales, Operations, Customer & People experience goals for the region that they have been given responsibility for and will also work to strongly support the National Manager in channel requirements.

Responsibilities

We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.

• Assist the Region in achieving the operational strategy.
• Lead regional campaigns by deploying tactics that will solidify market position.
• Monitor the inventory position on a regular basis and work with the relevant Retail Operations team to ensure timely fulfilment.
• Ensure Visual Merchandising directives are executed in line with company strategy, policies, and systems.
• Work closely with cross functional teams to review, create and deliver retail operational processes that accurately reflect the brand.
• Support the relevant cross functional teams with campaigns, new product launches in all channels.
• Assist in establishing and measuring key retail performance indicators that will serve as a standard for commercial success and customer service.
• Assist in the recruitment and training of customer solutions specialists and leaders
• Supporting the Company Owned retail channel in achievement of the operational strategy.
• We are all responsible for taking reasonable care of our own safety and wellbeing at work, and to avoid adversely affecting the safety and wellbeing of another person at work.
• Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.
• Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
• Protect the brand, reputation, and profitability of TPG by maintaining the confidentiality, integrity and availability of its information assets and information systems.
• Be familiar with policies and procedures, as well as completing any associated training, as communicated, or made available on the intranet and our learning systems.
• Knowledge & Experience (preferred & recommended)
• Ability to deal with rapid change and quick pace with resilience and fortitude.
• Strong background in Leadership, ideally working within Retail Leadership for 1+ years
• Resourceful with the ability to deal with and influence internal and external parties.
• Commercially sound with a good understanding of profit and loss and the influence of operating factors such as price and volume
• Excellent communication skills

How we work

Everyone has a role in bringing the Spirit of TPG Telecom to life, but it starts with you. We’ve brought together powerful brands to create one united force. The latest technology and brave thinking let us connect our people and communities. You play a role in that. A big one. We invite you to bring your boldness and stand out. This place is a safe space for your true self to shine. You’re empowered. Opportunities are plenty for those ready to accept the challenge.