Cyber Incident Response Specialist

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

As our valued Cyber Incident Response Specialist, you will play a vital role in leading the technical aspects of cybersecurity investigations, ensuring accurate and timely identification of information security issues. You’ll draw on your expertise in forensic analysis, threat landscape artifacts, and cybersecurity incident response to safeguard TPG Telecom's assets and infrastructure from cyberattacks.

You'll make an impact by:

• Providing technical expertise to support forensic analysis of threat landscape artifacts, such as network packets, malware code, and security event logs.
• Performing forensic data collection and investigation in response to security incidents, following the Cyber Kill Chain framework.
• Mitigating the impact of cyber incidents by promptly containing damage and restoring normal operations.
• Investigating the root causes of cyber incidents and developing remediation plans.
• Preparing for cyber incidents by maintaining an up-to-date incident response plan and ensuring necessary access and accounts for security-related systems.
• Actively identifying, investigating, and resolving detected security issues.
• Authoring incident reports tailored for peer and senior audiences.
• Communicating with stakeholders about cyber incidents, providing timely updates and ensuring appropriate protective measures are taken.
• Utilising tools, threat intelligence, and technical expertise to gain deeper insights into threats.
• Providing recommendations for improving alert tuning and policy effectiveness.
• Collaborating with other teams to assess security controls, conduct assessments, and participate in reviews to enhance the organization's overall security posture.
• Participating in an "on-call" roster, as required, to ensure incident response coverage outside of regular working hours.

What you’ll bring:

• Experience in cybersecurity roles such as Incident Responder, Security Consultant, SOC Analyst, Security Researcher, or similar
• Information Security related experience, in areas such as: security operations, incident log analysis, intrusion detection, or firewall administration
• In depth technical forensic investigation and analysis skills, includes TCP/IP knowledge, networking and malware code reverse-engineering experience
• Good understanding of Telecommunications would be desirable
• A passion for learning and a desire to succeed
• Excellent and professional communication skills (written and verbal) with an ability to articulate complex topics in a clear and concise manner.
• Excellent documentation skills
• Excellent teamwork skills

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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