Dental Assistant / Receptionist

About the position:

QV Dental, located in the heart of Melbourne’s CBD, is currently seeking an enthusiastic and reliable Dental Assistant/Receptionist to join our team in a full-time, dual role Monday to Friday.

This is a great opportunity to be part of a supportive and dynamic team within a modern, 4-chair general dentistry practice. Our dentists and staff are committed to delivering high-quality treatments with a strong focus on patient-centred care.

Experience in surgical and implant procedures would be a great advantage, but not essential — we value a team player with a positive attitude and a passion for exceptional patient care.

Key Responsibilities:

Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.

Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organized treatment area.

Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.

Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.

Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.

Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.

What we can offer you:

• 💰 Competitive hourly rate
• 🧩 Varied role
• 🦷 Opportunity to make a difference
• 🤝 Employee Assistant Program
• 🤑 Unlock exclusive discounts and cashback offers on the Swag App
• 🏅 Certified Great Place to Work two years in a row 2024 & 2025

What do you need to succeed:

• Prior experience as a Dental Assistant is essential
• A Cert III or IV in Dental Assisting is beneficial but not mandatory
• Excellent verbal and written communication skills
• Prior experience with EXACT dental software program is beneficial
• Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
• Capability to address patient concerns and resolve issues with professionalism and empathy
• Attention to detail

What's Next:

If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!