Atlassian Product Lead

At Telstra Health we combine technology and innovation to bring big, scalable solutions to life so our healthcare heroes can continue making patients happier and healthier.

We believe health tech has the power to revolutionise how healthcare is delivered - it's the ultimate game-changer, unlocking a whole new level of delivering modern care.  

Digital technology in healthcare has only begun – there's so much room for innovation and you can be an early change maker of this industry!

What’s the opportunity?

As our Atlassian Product Lead, you’ll make sure our Jira, Jira Align, Jira Service Management, and Confluence are set up and used in the smartest way to help Telstra Health deliver better, faster, and more collaboratively.

You’ll bring business teams and tech experts together, manage the backlog, prioritise improvements, and keep governance tight—making sure every change adds real value.

About the role:

• Shape Atlassian tools to meet our business goals and delivery needs.
• Create a clear product roadmap and set priorities each quarter.
• Work closely with users, product managers, engineers, and delivery teams.
• Be the go-to person for Atlassian improvements, balancing priorities and expectations.
• Own and prioritise the Atlassian backlog, refining stories and epics.
• Support sprint planning, reviews, and retrospectives to ensure smooth delivery.
• Ensure all changes meet governance, security, and change management standards.
• Promote best practice in configuring and using Jira, Confluence, and other Atlassian tools.
• Drive continuous improvement using feedback, metrics, and agile practices.
• Document workflows, decisions, and standards in Confluence and support onboarding.
• Deliver a clear, prioritised backlog that drives business value.
• Boost adoption of Atlassian tools, streamline workflows, and enhance team productivity.

About you:

• Experienced with Jira, Jira Align, Jira Service Management, and Confluence in agile enterprise environments through tool implementation, operationalisation, or maturity uplift projects as a Product Owner or Delivery Lead.
• Skilled at translating business needs into user stories, workflows, and epics.
• Hands-on experience configuring Jira, creating dashboards, reporting, and automation.
• Confident communicator and collaborator, able to engage and influence stakeholders at all levels.
• Atlassian certifications (ACP-100, ACP-600) and Agile/Product Owner credentials (CSPO, SAFe PO/PM) are a plus.
• Healthcare experience is highly valued.

Why join Telstra Health: 

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
•  Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more 
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. 

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com 

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.