Telstra Health – Aged and Disability
The Aged & Disability Division of Telstra Health is committed to providing high quality software solutions to the Aged & Disability care market. Our products include clinical, medication management and administration systems for the residential aged care setting, and home/disability care systems and mobile apps for the community care sector.
The Role
The Implementation Consultant role will see you delivering Professional Services for Aged & Disability (A&D) Residential products to new and existing clients by:
- Project management of the end-to-end delivery of our solutions
- Conducting business analysis workshops and authoring the resulting documentation
- There may also be a requirement for the Implementation Consultant to work with the Residential Business Development team to assist with responses to requests or information and attend/perform Sales demonstrations as required.
- Made up of 85% Implementation work and 15% training
Key Accountabilities
- Project Management experience
- Excellent analytical and presentation skills with the ability to collect and analyse complex material to present in a coherent format.
- Willing to travel domestically within Australia when required.
- Self-starter with analytical thinking skills.
- Strong written and verbal communication skills.
- Time management and scheduling.
- Be agile
- Proficient in the use of Microsoft Products.
- Must be a team player
Desirables
- Strong understanding of business fundamentals, Aged Care Industry and government funding requirements.
- Ability to facilitate workshops across an organisation, manage multiple stakeholders and agendas.
- PMP and PRINCE2 certified project manager.
- Software vendor background.
- Experience in Aged Care and/or disability sector.
The core purpose of the Implementation Consultant is to take the lead of projects, provide software application consultancy, primarily to new and existing clients during an implementation project.
Core tasks include analysis of customer operational processes, project management, configuring the application to suit customer needs and application training, delivered in a timely and cost-effective manner.
Consultancy services include both tasks performed onsite with the client and offsite at the office. Alongside this there is project documentation to write and convey to customers.
Benefits of a career at Telstra Health include:
- Free Telstra mobile phone and plan for eligible employees
- Multiple leave options including paid parental, annual, sick, and COVID-19 Pandemic Leave
- Purchase leave options
- Flexible Work Policy that includes flexible hours and work from home options
- Free 24/7 professional and confidential support for you and your family via Benestar
- 25% discount on Telstra services including home broadband and post-paid mobiles
- 1 paid volunteer day
- Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
- A diverse and supportive environment where you can bring your whole self to work
- Employee representative groups to support diverse employees
- Career development and growth with ongoing free learning courses
To be part of something meaningful and impact lives across Australia, apply for a role with us today.
To ensure the safety and well-being of our people and customers, this role may require the successful candidate to be vaccinated against Covid-19. However, please speak to us if you have any questions about this based on your individual circumstances.