At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.
Join us in digitising healthcare!
What’s the opportunity?
As a Product Manager in Telstra Health, you play an influential leadership role in the agile structure, setting the future vision, strategy and direction of the data and insights products and services within Telstra Health’s broader product portfolio. You maximise the value the product or service delivers to customers and the business and inspire and empower the delivery teams to achieve ambitious but realistic objectives.
You will be an excellent communicator, are able to think strategically and have a customer-centric mindset, to act as the bridge between the business, technology, and customers to deliver market-leading products.
About the role:
- Using deep domain expertise, develop and communicate the vision and strategy for a set of products/services aligned with Telstra Health's goals and market needs across both the current product set and future strategic platform
- In collaboration with Head of Product - Data and Insights, monitor and analyse competitor products, strategies, and market trends to inform product strategy decisions, identify competitive threats and opportunities, and drive innovation and differentiation.
- Leveraging insights from market analysis, and with input from the Sales, Marketing and Communications, Customer Success, and Corporate Strategy teams, create and maintain a strategic product roadmap for a set of products / services with stakeholder alignment
- Facilitate effective communication and collaboration across the various functional areas at Telstra Health (e.g. Clinical, Technology, Sales & Marketing)
- Collaborate with cross-functional teams to develop and execute go-to-market strategies for new product launches and major product / feature updates, ensuring effective positioning, messaging, and market penetration
- Planning: contribute to annual planning at the functional and organisation-wide level to inform Telstra Health company objectives. Leverage planning expertise to translate strategic OKR’s into Epics, resource requests and dependencies for each quarter
- Customer Feedback and Continuous Improvement: Collect and analyse customer feedback to inform product improvements and monitor performance metrics
- Encourage innovation and problem solving by coaching the mission team to assess problems from various perspectives using human centred design methodologies
About you:
- Relevant Bachelors/Undergraduate degree
- Demonstrable experience (5+ years) in leading cross-functional teams to ideate, design, and launch innovative products that captivate customers and create market disruption
- Demonstrable experience in health analytics, taking raw data and developing meaningful insights to improve health outcomes
- Demonstrable experience in working through others.
- Strong proficiency in utilising analytics and customer insights to inform strategic decisions, optimise product performance, and maximise feature value
- Proven ability to stay ahead of industry trends and competitive movements, identifying growth opportunities and positioning the product as a market leader
- Excellent verbal and written communication skills, able to convey complex ideas clearly to diverse stakeholders
- Proven ability to identify issues, analyse root causes, and implement effective solutions to drive product success
- Two years’ + experience working with tier one organisations and/or Government
Why join Telstra Health:
- We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
- Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
- Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
- If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!
And it doesn’t stop there…
- Avenues for growth and stepping into other roles.
- 30% discount on Telstra services including home broadband and post-paid mobiles.
- Free 24/7 professional and confidential support for you and your family through EAP
- Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
- Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.
We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com
Applications will be assessed and shortlisted as they are received so apply today!
We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.
- Published on 24 Jul 2025, 5:13 AM