Senior Product Manager - Health Information Exchange

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What's the Opportunity?

We’re looking for a Senior Product Manager to lead the strategy, development, and go-to-market execution of our Health Information Exchange (HIE) platform and managed HIE services. This is a pivotal role at the intersection of healthcare, technology, and interoperability — shaping how patient information flows securely and intelligently across Australia’s healthcare system.

You’ll be the driving force behind a product that connects GPs, specialists, hospitals, labs, and allied health providers — ensuring the right information is available at the right time, to the right people.

Why This Role Matters

Our HIE platform is designed to unify Australia’s healthcare ecosystem — enabling secure, standards-based data exchange across providers, systems, and geographies. You’ll be at the forefront of transforming how healthcare is delivered and experienced.

About the role:

Product Strategy & Market Leadership

• Own the end-to-end product lifecycle — from discovery and design to launch and scale.
• Define and evolve the product vision, roadmap, and value proposition based on market intelligence, customer needs, and strategic priorities.
• Engage directly with customers, government stakeholders, and partners to validate direction and shape product-market fit.
• Lead go-to-market planning, including positioning, messaging, sales enablement, and marketing collateral.
• Contribute to commercial strategy — including pricing input, tender support, and bid/no-bid decisions.

Development & Delivery Leadership

• Guide cross-functional squads (including BAs, POs, engineers, and architects) through planning, prioritisation, and execution.
• Translate strategy into actionable roadmaps, epics, and user stories — ensuring clarity and alignment across teams.
• Lead sprint planning and backlog refinement, and support delivery teams with context, decision-making, and unblockers.
• Collaborate with UX/UI, QA, and technical leads to ensure high-quality, user-centred delivery.
• Monitor product performance, user feedback, and support data to drive continuous improvement.

Cross-Functional Collaboration

• Work across time zones and distributed teams — including technology, legal, finance, marketing, sales, and executive stakeholders.
• Act as the central point of accountability for your product — ensuring transparency, alignment, and momentum across the organisation.
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About you:

• Proven experience as a Senior Product Manager or equivalent, ideally in enterprise software or digital health.
• Strong understanding of APIs, system architecture, and interoperability standards (FHIR, HL7) — or the ability to ramp up quickly.
• Demonstrated success in launching and scaling complex products in regulated or government-facing environments.
• Experience working with distributed teams across time zones and functions.
• Excellent communication and stakeholder management skills — from engineers to executives to external partners.
• A strategic, self-directed mindset — you lead with vision, make informed decisions, and take ownership.
• Comfortable with ambiguity, fast-moving environments, and balancing short-term delivery with long-term impact.

 Why join Telstra Health: 

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
•  Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more 
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. 

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com 

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.